(emphasis added)
For me, this statement enters "I can't understand how anyone can believe that" territory. It is an effect that a great deal of money was spent on to have it work in a particular way. It is broken and doesn't work AT ALL. I am not given any discount on the price of my AP to make up for a non-functioning figure which still, even after all this time, sometimes shows up working in promotional materials. We've been told be people who generally know very well what they're talking about that the figure can be fixed without even so much as significant downtime for the ride. And yet it "doesn't need to be fixed"? How can one actually say this with a straight face? It's broken, so of course it needs to be fixed.