We got back from a two week trip last night. Stayed in a family suite at All Star Music. We decided to forgo housekeeping, two days later a maid knocked, didn't wait for a response, and just walked in to give us towels. When she saw us, she said, "oh, sorry". We went to the front desk to clarify what it means to forgo housekeeping. We were told they are under no circumstances supposed to enter the room. Even if you call for more towels, etc. they are supposed to leave them outside (we hadn't called, so it was strange.) We were told it wouldn't happen again. Three days later, a maid WALKED IN without knocking, and caught one son in his underwear and the other naked in a towel. She just said sorry, will clean the room later. So, went back to the front desk. This time they got the manager, she was mortified (as were my sons), and said it wouldn't happen again. I told her this was already the second time, and she was trying to clean our room. She apologized profusely and gave us a $200 credit. Cool. The next day, we came back to our room around 3 pm - our room had been cleaned. I could not keep these people out! Went back to the front desk, the young lady suggested putting a do not disturb sign out for the rest of the trip. We didn't have one in our room - she had to go track one down. Turns out that did the trick. The sign is all.