There are three different problems here as I see it:
1) is the content sub-par?
2) is the content someone's idea of "woke"?
3) is the content made by Disney?
If either of the first two is true, they're going to get slapped 5x harder because of #3.
Lately, a lot of what Disney's been doing hits this trifecta.
If they can nail #1, I'm confident the rest will sort itself out over time but because they haven't been, it's given the people who take issue with #2 a bigger platform to argue that somehow, that's why Disney's stuff is under-preforming.
As if a 10 second scene in Lightyear is where all their creative focus went and is why the rest of the movie wasn't that good.
As for #3, Disney's been considered the top of family entertainment for generations. Heavier scrutiny is what you get for being in that position which may be unfair in certain lights (I think it is) but is also the price you pay for being known for being the king of catch-all-family content and the billions the company rakes in from their dominant position in a number of businesses makes true comparisons of fairness sort of hard to make.*
*The problem here is that people feel Disney is their Disney. They see Disney changing with the times and because they aren't also changing, they feel like they're being left behind and betrayed which makes them feel angry and hurt. This is something that we all experience in one form or another at some point in our lives but it's usually with another individual that we grow apart from. Disney's unique relationship with their customers/fans creates this weird situation where people feel they have an emotional investment in a multi-billion dollar multi-national company and I say they but I might as well say we because none of us would be here if we weren't ensnared in a little of that delusion, too.