I don't remember ever complaining that CM's aren't invested in their jobs. I just need them to be well groomed, polite, and efficient. I'd love it if Disneyland's CM's were as good as In-N-Out employees (
too many at Disneyland aren't, especially for the prices charged), but I don't care if they are "invested" in their jobs. That's up to them.
The crying on Social Media thing seems a bit much to me. A tad self-serving.
Especially after many thousands of CM's lost their jobs in the last six months because their department's were eliminated or the business case for their employment collapsed due to Covid.
Frozen was a theme park stage show. By design, those things are fleeting and temporary, usually lasting 3 or 4 years. Sometimes less, sometimes more. But always far shorter than the lifespan for an attraction or restaurant. Frozen opened at DCA 5 years ago now. It had a good run.
I've been online talking about Disneyland for decades. I can't think of a single time that any CM's cried online when fill-in-the-blank restaurant or ride or shop closed. From Rocket Rods to Burger Invasion to Avalon Cove to Plaza Pavilion to Luigi's Flying Tires to Heraldry Shoppe to Tower of Terror to MuppetVision, we never saw crying CM's for those closures. Those CM's may have been sad about it, they might miss working with their friends at a fun location or wearing a favorite uniform.
But public posts about "bittersweet ends" with tearful photos? That just seems overly dramatic for a temporary stage show.