To be fair, I think TDO responded to the events of 9/11 in a certain way and, unfortunately, are responding the same way 11 years later.
I went to WDW twice less than 8 months after those tragic events and both times WDW was a ghost town. That dramatic drop in attendance must have had an effect on the TDO psyche and it was at that time I remember the dramatic cuts first started happening. Did it start sooner? Yes, but it was really noticeable after 9/11. Looks like they got into the mindset of "We can make cuts and people keep coming" at about that time and still are thinking that same way today.