If I didnt enjoy working at WDW, I would have left a long time ago.
Disney is always saying that they are competitive with the rest of the local industry. Which if want to compare Disney to Universal thats great. But I think that Disney expects a lot more out of the cast than what Universal does of its employees. Disney also needs to look at the pay of its Transportation CM (starts at Aprox $8.75hr), and compare that to Mears or Lynx (Starts at Aprox $10hr). Why do you think so many people get trained to be Bus drivers, and then leave and go to work for Lynx or Mears (Hint: $$$). Disney also has hotels. Lets compare a Disney CM working a the front desk to a person working for a local Marriott or Hilton. Disney starts the front desk out at aprox $8.50 hr. Marriott just outside of Disney starts there front desk at $11.50 hr. Marriott starts off paying more than I am making after 10+ years at Disney.
Like I said, I like working for Disney; I wish that the executives at WDW understood that Free admission to the parks, Merchandise discounts, and a pay raise that they will off set by raising health insurance costs doesnt pay the bills. I would like to see Meg Crofton or Al Weis live on a hourly CMs pay for one full year.
I truly believe that WDW would be a better place, if they paid better. Higher pay = more people wanting to work here = Ability to higher only the best.