MickeyMinnieMom
Well-Known Member
I get that and don’t doubt that they get complaints about complexity! I’ve heard this survey referenced a lot here — is this from insiders who post here, or something confirmed somewhere or even acknowledged by Disney? Just like to know what I’m dealing with.Disney did a survey years ago about what people felt about the Disney vacation process. Something ridiculously high number of guests said it was stressful, hard to plan, and hard to figure out as a new customer. MM+ was supposed to help, it didn't. Now we're just adding in more to think about and plan.
Two words: Travel Agent! No joke — this could be great business for them. Most “high wealth” people I know who have gone to WDW hire a TA who does EVERYTHING for them.Millenials, and the high wealth customers that Disney is so desperately trying to cater to, want turnkey solutions.
Who knows... we might see Disney capitalize and develop a TA option!