Funny that you posted this today as i just had a similar experience. I'm curious to hear what the parents on the board think about this.
I was just in a mall when a little boy came up to me and said "Can you help me find my Mom?" he was 5 years old (I asked) and his little brother was 2. I asked if his mom was in the mall and he said yes. Then I asked where he last saw her and he said the car
I asked if he meant the car out in the parking lot and he said yes, then he told me this story...
"Mom said she had to pick up some stuff and told us to stay in the car but it got hot so I tried to press the window button and it wouldn't work but then the horn started going off and it wouldn't stop and we were scared so i got him (the little brother) out of his seat and we came in the mall to find Mom."
I went to customer service and found a security guard and we all went outside to the car while customer service paged the mother. She came out to the car and yelled at the kids for leaving the car and wanted to know what they did to set the alarm off. Then she told them to get in the car and asked us (security and myself) if they were any trouble. We said no.
She didn't thank us (which may have been due to shock at finding her children not in the car) but I would have liked a thank you.
Also FYI from the time I started talking to the kids until their mother came approx 45 minutes had passed and the temperature today got up to 28C which is about 83F
This shocked me and I asked security if he was going to call the police. He said he had the plate number and would make a report but that nothing would probably happen. So, parents...am I overreacting at wanting the police to be called :shrug:
(yes I realize this has gotten way off topic but since we've been going off on various tangents on this thread anyway I thought I could get some opinions)