Aren't the all?
Yeah, I'm sorry, but I don't take the "mistakes happen" line for an experience that costs what WDW costs. It could also have been changed when they found out about it, but it wasn't, so you have people planning their day (and Fastpasses!) around it only to show up to a sign that says it closed at 5:30 pm. You don't get to defend them on this one.
I'm not defending. I'm explaining what happened. Mistakes DO happen. I'm sure you've made some yourself.
I understand that you are angry over this, and I understand why (and surely would feel the same way in your shoes), but you're being a tad bit unreasonable here. No one was purposely trying to ruin your vacation.
I'm not that angry, it's just par for the course nowadays, the guest experience has gone way downhill, I know mistakes happen, but they were aware of their mistake and did not not take the appropriate action to correct it. They would rather have upset guests than spend time(money) on fixing the issue. Hence why this was posted in this thread. Just add it to the pile.
There are many problems with anecdotal evidence on cutbacks. One glaring problem is most only look for "cutbacks" and don't report on "pluses". An objective analysis requires facts we will never have. Let's say it's true that cast members hours have been cut - how can we tell that bathrooms aren't as clean as they used to be? On this board, there has been lots of discussion that the current Disney doesn't keep the parks as clean as they used to. So why did your observed evidence of cuts not just be part of the perceived overall decline and not associated with this alleged cutback?
I've seen this as well at one of the restrooms at MK, let's just say it was "full" and I was just watching people keep using it till it overflowed and kept flushing and flushing without stopping. We got out of there quickly.
If it gets too bad, CMs are sometimes told to close the restroom if possible (which in turn would wipe out efficiency over show, so they have to prioritize and almost never actually close it). They always tried to stress how bad it looks and to report right away. Custodial management hates the toilet issue in particular because it reflects poorly on them, yet there's nothing that custodial can do and to top it off now people are being laid off.
I mean, it doesn't help that idiots put paper in the urinals, not sure if this is some sort of way other countries do it, or people are just dumb. Most likely the latter.
I don't see this problem as evidence of recent cuts. I see it as deeper than that. It reflects the divide between regular guests at the parks and those willing to pay $$$$ for special experiences. You did not get what you paid for at the park because someone was willing to pay more. Disney went with the money. In my opinion, WDW has become a tiered experience. Ordinary middle class families are now playing second fiddle to the wealthy.
Yes to all of that. I'm not sure though what type of special event this was, might have just been a convention. But it's odd that they do it on a Saturday evening in the middle of Flower and Garden festival.
That's nothing compared to walking into a stall (I was working keep in mind) and seeing sh*t just literally everywhere. Nothing in the toilet, but somehow it made it onto the ceiling and walls...
Oh man, I am sorry you had to deal with all of that. Was it a Women or Men restroom? I've had to clean bathrooms and I'm sorry ladies, your bathrooms are disgusting, my wife even agrees with this.
Mens
Surprising!
I saw this DHS, MK, and Epcot on three different days, so I believe it is not isolated to just one park. Definitely not a glitch either.
