Yeah, that's why I've been looking for clarification. They're very vague with their wording. Here's the email my wife received last week:
Dear Amy,
Thank you for taking the time to share your comments about recent policy changes at the Walt Disney World Resort.
Nothing is more important to us than the safety of our Guests and Cast members. Keeping this priority in mind, we have a comprehensive approach to security designed to keep our properties safe. The change to our costume policy for Guests ages 14 and older further strengthens our existing practices. The new costume policy update allows our security personnel to more effectively visually screen Guests at the Theme Parks.
We understand that many of our Guests appreciate becoming part of our stories, and apologize for any disappointment the costume policy change may have on your experience at our properties. Remember that while full costumes are not permitted, you are welcome to dress in the spirit of your favorite characters within policy. Please visit
https://disneyworld.disney.go.com/park-rules/ for more information on our park rules and regulations.
We remain committed to providing you with a safe and memorable visit and look forward to hosting you at one of our properties very soon.
Sincerely,
Justin Harkin
Guest Experience Services
Walt Disney World Resort
It took them at least 4 days to respond to her. I'm sure they were handling a ton of emails about the subject, so it was expected. I sent my own email to him saying that we were wanting a specific answer. Here's the email I sent:
Ok, so my wife, Amy Mcmillen, sent you guys an email regarding people 14 and older wearing costumes at the Halloween party nights. She received a typical canned response that didn't answer the question at hand. Now, here is the response she got:
Dear Amy,
Thank you for taking the time to share your comments about recent policy changes at the Walt Disney World Resort.
Nothing is more important to us than the safety of our Guests and Cast members. Keeping this priority in mind, we have a comprehensive approach to security designed to keep our properties safe. The change to our costume policy for Guests ages 14 and older further strengthens our existing practices. The new costume policy update allows our security personnel to more effectively visually screen Guests at the Theme Parks.
We understand that many of our Guests appreciate becoming part of our stories, and apologize for any disappointment the costume policy change may have on your experience at our properties. Remember that while full costumes are not permitted, you are welcome to dress in the spirit of your favorite characters within policy. Please visit
https://disneyworld.disney.go.com/park-rules/ for more information on our park rules and regulations.
We remain committed to providing you with a safe and memorable visit and look forward to hosting you at one of our properties very soon.
Sincerely,
Justin Harkin
Guest Experience Services
Walt Disney World Resort
We understand the policy as it relates to regular park days. We aren't asking for clarification on that. We are asking about the HALLOWEEN party nights. It's either 1)No, guests over 14 may not dress in costume at the party, 2)Yes, guests over 14 MAY dress in costume at the party, or 3)Disney leadership is undecided as of right now.
Now, I'm not trying to come off as a jerk, but I have to plan my vacation time right now. I mean that my vacation time LITERALLY has to be planned by the end of the year, as in before the new year even starts, And once everyone has their time set it's hard to get it moved around. I say that because with the way you guys have made it mandatory to plan every detail of our family trips, I need advanced notice. That's because if my two teens, currently 15 and 14, can't dress up then we won't be returning for our bounceback in September. I'm not spending $250+ x 3 parties just so they can trick or treat in their regular clothes. We won't be returning, so that's about $5600, we won't be renewing our APs, that's another $800+. This is getting out of hand.
Thank you for your time!
Sincerely
David Booker
Oddly enough, it was less than 12 hours later when he called and left me an email.