Constant Fast Pass

[GenerationX]

I can't tell you how many times I've seen GAC scalpers just outside the TTC trying to sell their cards. They're totally overpriced, for sure, but let's face it grandma can be one tough negotiator.

 

[loveofamouse]

Actually I did not change my own words at all and I have literally yet to be corrected on my stance that the intended individual on the card must be present to use the alternate entrance. You say one thing, actual CMs say otherwise.

Opinions can't be wrong. I feel sorry for the CMs that have to deal with people like you, as you've already replied to one in this thread that you'd threaten them the instant they tell you something you don't want to hear.

I didn't threaten anyone. I said I would request a manager over there. Obviously, one of us would be wrong and clarification would be needed and, since at that point, I've had SEVERAL DAYS worth of CMs saying and doing otherwise, the possibility that the CM could have error'ed is higher. If I was wrong, I would ask that manager to walk with me back to GS for further clarification since, OBVIOUSLY, other CMs are saying and doing otherwise and some training needs to be done. Since a good 90% of the CMs are doing and saying otherwise, including management, the training would(more than likely) need to be applied to the one CM.

I had a CM tell ME my son's $6k wheelchair wasn't a wheelchair. Should I just assume that that CM was right or correct her error so she doesn't so it to someone else? Or let the CM tell me otherwise and just go with it leaving his medical equipment outside?


Can someone say Thread Lock? This is obviously going nowhere

 

[loveofamouse]

And yes, Ive called for management over GAC problems. My son ripped his stroller as wheelchair decal. we went to GS at epcot and got a new one. For whatever reason, it was white instead of red. We went over to Nemo and the CS accused us of bringing one over from Sea World. I asked her if she was calling me dishonest and to get a manager. The manager corrected her on the spot and gave my family a complimentary fastpass/free snack item. So not all the time do CMs do the right thing. Not all the time do CMs know the right policy.

 

[Wilt Dasney]

I can't tell you how many times I've seen GAC scalpers just outside the TTC trying to sell their cards. They're totally overpriced, for sure, but let's face it grandma can be one tough negotiator.

And if the ride you want to lie your way onto is in the playoffs, you can just forget it!

 

[darthspielberg]

Wow. I didn't mean to start a three page fight.

As a heads up, when we went on rides without my cousin (which happened a grand total of twice in a week's vacation) we told the CM that the cousin would not be joining us. There wasn't an instant where a CM said "No, sorry."

In fact, I thanked the cast member at Thunder Mountain for letting us in, because my cousin had fallen asleep, and we didn't want to keep my aunt waiting for too long. The CM was cordial and stated that it was no problem, and in fact policy for them to permit us on the ride. We just had to use the Fastpass line instead of a backdoor entrance like most my cousin was granted (because he was also in a Wheelchair) since we could all walk.

Now I am not saying that people don't abuse these passes, of course they do, they exist, and this isn't a perfect world, but I take great offense that you accuse me of misuse when I was given permission by someone who works there to proceed. (and she had the company's approval to do so)

Also: The pass was given to my cousin specifically because he provided a signed and noted letter from his specialist doctor. It's not as easy as going "Oh, got a bum leg."

 

[raiden]

Hmm. Never knew about this. I think this maybe helpful in my brothers situation. He gets claustrophobic sometimes in lines and will just pass out. If it's really bad he may even have a protein spill. Example: waiting in line(about 40 min)at maelstrom we were almost to boarding and we were talking and then all the sudden he passed out. 180lbs is not easy to carry out the exit door when no one will move outta the way. Finally I started telling everyone he's about to puke and everyone scattered lol. Fortunately we had a very nice CM to help us when we got backstage. That was a mild case! You don't want to know what happen at the dueling dragon challenge when you had to go through the castle for the que.

So in this case I would assume the GAC card would be okay? Even thou he has no real disability? Basicaly we would still have to wait the time posted but would use a fastpass or alternate entrance?

 

[loveofamouse]

Hmm. Never knew about this. I think this maybe helpful in my brothers situation. He gets claustrophobic sometimes in lines and will just pass out. If it's really bad he may even have a protein spill. Example: waiting in line(about 40 min)at maelstrom we were almost to boarding and we were talking and then all the sudden he passed out. 180lbs is not easy to carry out the exit door when no one will move outta the way. Finally I started telling everyone he's about to puke and everyone scattered lol. Fortunately we had a very nice CM to help us when we got backstage. That was a mild case! You don't want to know what happen at the dueling dragon challenge when you had to go through the castle for the que.

So in this case I would assume the GAC card would be okay? Even thou he has no real disability? Basicaly we would still have to wait the time posted but would use a fastpass or alternate entrance?

It might but you may have to have a dr note to present the case as claustrophobia probably isn't commonly given a pass. Honestly, it might be a good idea for him to get that checked out. That seems really extreme. Make sure there isn't soemthing else going on

 

[raiden]

It might but you may have to have a dr note to present the case as claustrophobia probably isn't commonly given a pass. Honestly, it might be a good idea for him to get that checked out. That seems really extreme. Make sure there isn't soemthing else going on

Go get it checked out? Wow are you one of those who give the stank eye when people have those "magical fast past"? O nevermind. Looks like you get that all the time?

He's been to the doctor for it since you are so concerned. He's on SSRIs but long lines and such can cause a "meltdown" of sorts. Doesn't always happen but it can and does. No problem getting a doctors note. Do people with autistic children get notes from their doctor to get a GAC? Seems a little extreme that a child could get one because they can't wait in line but an adult that has issues would be iffy? Not sure of the procideure to get one. Could you fill me in?

 

[captainkidd]

We had to get a GAC for my step-son a few years back because he suffered from hyper-activity and ADHD. He was on medication for both. When it got better, we went without it. Last spring, I developed (if that's the right word) a panic disorder myself. I started having panic attacks in lines at retail stores, on airplanes, in large crowds of people. I've been on 2 SSRI's since last May to keep it under control. My therapist wrote me a note recommending a GAC for me, so we got one last year. It was a life saver. Unfortunately, I can't do shows with large groups of people. I use to go to concerts all the time, and that has become difficult too. I actually purposely waited in a few standby lines just to try and "deal" with the issue. Some times I was fine. Other times, I'd start breathing heavy, sweating and have to get out of line if the line was long.

Point I'm making is, by looking at me, you'd never know anything was wrong. But if you ever saw me in the middle of a panic attack, you'd get it.

 

[plaz10]

In regards to whether or not one needs a medical excuse to get a GAC...it may help with the type of GAC you get (I believe someone mentioned you can get different types of stamps on the card for different reasons) but the Americans w/Disabilities Act (as mentioned by Monty) prohibits Disney or any company for that matter from asking you about a disability. So yes, a person with no illness whatsoever could walk up to Guest Services and say "hey, I just had knee surgery and can't stand for too long/had hip replacement can't walk far/prone to panic attacks in large groups of people...and get the GAC no questions asked. For those examples are real disabilities (whether permanent or not) but cannot be scene with the naked eye. So a person could "fake" such a disability and obtain a GAC - true.

Disney cannot say "well I don't believe you...move along" or "let me see some medical records to prove that" that is absolutely illegal. I would personally bring a doctors note if I had a disability of some sort, in case you are dealing with a particularly difficult CM that morning. I have never had to get a GAC (and I thank my lucky stars for that, not envious of those who have to...a person needing one can have shorter lines for a week or 2 of their lives, but what about the other 50 weeks of the year they still have that disability? be glad you can walk/stand! [sorry, rant over]) but I believe that the person w/the disability must be present to obtain a GAC card but that is the only "proof" necessary (that the person in question actually exists, haha!)