In the U.S. it's the consumer, and making their voice heard with their pocketbook. Of course, the government likes to step in sometimes too, but in my opinion, that just tends to make matters worse, overly complicated, and sometimes costly to both the business and the consumer.
Yes, I agree consumers can speak with their money but only if they have information. Corporations hide details from their customers, intentionally keeping things vague. Let's not forget it was corporations who used to tell us smoking was good for our health.
How many millions died before the truth finally was revealed?
I've read the Disney Park Experience Terms and Conditions several times, consider myself one of NextGen's most informed pupils, and still don't understand what NextGen is truly trying to accomplish.
http://disneyworld.disney.go.com/media/park-experience-terms-and-conditions.html
Disney, like so many companies, buries information in multi-page Terms and Conditions statements. Even those statements contain tremendous gaps in information. I've contacted Disney several times about NextGen and received nothing back but vague replies.
It's this sort of corporate misinformation that the Fourth Estate normally involves itself in. Unfortunately, today's news media are run largely by some of these same companies trying to hide information from us. For example, Disney controls ABC. Do you think ABC will do an investigative piece on NextGen? As a result, few investigative reporters are allowed by their parent companies to actually investigate companies that are part of the
brethren.
We need information in order to make informed decisions. It's why I've quoted
Benjamin Franklin a couple of times when it comes to NextGen:
This will be the best security for maintaining our liberties. A nation of well-informed men who have been taught to know and prize the rights which God has given them cannot be enslaved. It is in the religion of ignorance that tyranny begins.
Disney is breaking new ground with NextGen. With MagicBands containing 2 passive RFID devices and an active transmitter, along with WDW's 30 million annual visitors, Disney is trying to do something that's never been attempted before on this scale. Disney is trying to monitor our actions to a degree that was impractical 10-to-20 years ago.
Our right to privacy (see Supreme Court rulings if you doubt one exists) is being invaded by a mega corporation. Disney certainly has some rights to collect information but where does it end? Where do our rights begin? Right now, we have few laws protecting us from corporate prying eyes and, for financial reasons, news conglomerates often don't want to get involved.
Rep. Markey's letter asks pertinent questions. If Disney responds fully and honestly, we should have the information needed to make informed decisions. If not, what happens after that? How many think Disney is going to answer the letter fully and honestly?
More than ever, Alex Carey's quote from several decades ago is
relevant today:
The 20th century has been characterized by three developments of great political importance: The growth of democracy, the growth of corporate power, and the growth of corporate propaganda as a means of protecting corporate power against democracy.