Asking for the "manager" is not being "nice". Asking for the "manager" is just a ridiculous way of trying to push your lack of responsibility on to someone else. "I messed up and I'm upset...now you fix it" This is not a value we should be teaching our young people. Responsibility is a value that our country is forgetting. I'm positive that there is a sign, where the fast passes are being distributed, advising guests of the time window for them to return. I'm also positive that that time window is printed on the ticket. It is no one's fault, but your own if you don't/can't make it back to the attraction at the time stated on your FP. If the ticket was for an event that had $1,000 bills being given away, I'm pretty confidant that all of you irresponsible, consumer driven animals would be front and center when your time, name or number was called. However, because you live in this great country, you KNOW you can say things like "Oh, I didn't know" or "no one told me" to get your way. Of course, you can always ask to speak to the manager and then weave a tale of sorrow to excuse your incompetence and get what you want.
The rules were right in your face the entire time. You just decided to play dumb. You read the ticket. You saw the sign. YOU decided to ignore it. YOU decided that you would ignore the rules, KNOWING that you could LIE and complain about it later to get what YOU wanted.
The statement that "this is the way it's always been" as a complaint, is ridiculous. Hopefully, if you were "lucky" enough to use your FP out of its stated window of validity, you were able to appreciate your fortunate situation in real time. If you took it for granted, then AGAIN, that is on you. The ridiculous responses I've read throughout this thread, prompt me to express my thoughts on this tiny situation as a metaphor to a huge problem within our culture.
"It's Miller Time!" - Peter Venkman