Big changes coming to FASTPASS in March

[NewfieFan]

I don't have Verizon so I can't use the "Disney sanctioned" app, so that one is out the window.

The other apps are not controlled by Disney and rely on user input for their realtime information. That leads to horribly inaccurate info at worst, and questionable info at best. I'm across the country right now and I can go to these apps and input that Soarin' has a 5 minute wait.

Surely in these past 40 pages you saw that I didn't just complain, but offered solutions to the issue in the form of a Disney sanctioned app that went across all platforms... But that even that wouldn't work for foreign visitors that don't want to pay exorbitant international data roaming rates... Hence my suggestion of easily accessible info in each land.

... Or maybe you just focused on the complaint.

Yes, this is what we need! As a Canadian I can tell you all about exorbitant roaming rates! With this "new" rule we need to know what the FP return time is and I'd rather not walk across the park if the return for BTMRR is during my dinner ressie at Tony's!

 

[Buried20KLeague]

Yes, this is what we need! As a Canadian I can tell you all about exorbitant roaming rates! With this "new" rule we need to know what the FP return time is and I'd rather not walk across the park if the return for BTMRR is during my dinner ressie at Tony's!

I believe that's a perfectly reasonable desire. But fair warning... You'll find many here that don't believe a guest needs that info and in fact you're out of line for suggesting so.

 

[NewfieFan]

I believe that's a perfectly reasonable desire. But fair warning... You'll find many here that don't believe a guest needs that info and in fact you're out of line for suggesting so.

I can handle it! I've already been called a scammer, a cheat, selfish, etc. It's all about me, me, me and Disney is finally giving me my wake-up call!

Seriously though, having this information for guests in high traffic areas of the parks seems like a no-brainer to me!

 

[Rasvar]

Yes, this is what we need! As a Canadian I can tell you all about exorbitant roaming rates! With this "new" rule we need to know what the FP return time is and I'd rather not walk across the park if the return for BTMRR is during my dinner ressie at Tony's!

legitimate complaint. I think the CM at the tip board has the capability of checking these items. But, yeah, more tip boards or a kiosk would probably help in that manner. It may seem weird and does not address the situation for everyone but you could also stop in a store and see if they could connect you to City Hall on the phone (which they will) and have them find out the FP time of an attraction for you. If a lot of folks do that, you can bet there would be a move to get a system installed.

 

[DonaldDoleWhip]

legitimate complaint. I think the CM at the tip board has the capability of checking these items. But, yeah, more tip boards or a kiosk would probably help in that manner. It may seem weird and does not address the situation for everyone but you could also stop in a store and see if they could connect you to City Hall on the phone (which they will) and have them find out the FP time of an attraction for you. If a lot of folks do that, you can bet there would be a move to get a system installed.

That's a very good suggestion. I've heard that CM's should definitely be able to get info like that, and it would provide both short-term and potentially long-term benefits.

 

[EvanAnderson]

The official policy was starting to be communicated tonight to Cast Members. Still the same as everything says (5 minutes early, 15 minutes late). The only exceptions that will be allowed late entry are confirmed ride downtimes and dining reservation delays. Everything else will be dealt on a case by case basis.

 

[Rasvar]

The official policy was starting to be communicated tonight to Cast Members. Still the same as everything says (5 minutes early, 15 minutes late). The only exceptions that will be allowed late entry are confirmed ride downtimes and dining reservation delays. Everything else will be dealt on a case by case basis.

Date of March 7 still the start or will it be phased in?

 

[EvanAnderson]

^Starting now, all attraction Cast will be slowly trained on the new procedure and everything is supposed to be done with by March 7th. I didn't hear if it will start exactly the 7th, but since everyone will be updated on the new procedure, I'm guessing they could start it whenever they please.

 

[draybook]

Phone apps aren't an answer because who knows how many foreign guests even have access to Verizon. Not to mention, not everyone has a smartphone. Many older guests might not even have a cell phone at all, so that's an unreliable answer.

 

[draybook]

CM's are trained to generally not "advertise" that you can use the Fastpass any time after the start of your window, but to allow any late arrival in, no questions asked.

Are you suggesting we should blame the hourly CM's who are just doing what management has asked them to do?So are you suggesting that threatening CM's over something that is not their decision to enforce in any way, shape, or form is acceptable behavior? Just because we live in the age of "F--- you, got mine" doesn't mean that having an attitude of "I'm gonna b!!ch up a storm until I get my way" should be rewarded.

edit: or are you also referring to the poster that I quoted? Its hard to tell.

I'm not saying to blame anyone. What's to blame? How many people do you really think are wetting their pants because Joe Schmoe over there showed up late for his FP? That being said, thank you for responding but I noticed that you didn't mention my post about how the DVC folks gave us FP's at 8-9pm and that was 12 hours after the printed window. I even put a picture in there for reference for some of these other folks.

 

[Rasvar]

^Starting now, all attraction Cast will be slowly trained on the new procedure and everything is supposed to be done with by March 7th. I didn't hear if it will start exactly the 7th, but since everyone will be updated on the new procedure, I'm guessing they could start it whenever they please.

Interesting, that is good information. I guess I should probably test a few on my first day in March since my trip goes from the 2nd to the 7th. Not going to worry too much about it though. I have plenty of time and no big rush.

 

[Walt 1901]

I for one am happy they are going to enforce the time limit. Really how many people on here when they go to Disney don't know what there schedules are for each given day. I m sorry but if you have a dinning reservation at 3 you don't pull a fastpass if the time states 4. you may have to ride the ride on a different day. I mean really we all complain on here about the Brazilian tour groups climbing all over everyone to ride a ride, but think its ok to abuse the fastpass system.

 

[vjgraham]

I don't see what is the big deal, I've never even knew you could come back whenever, so I always came back before the time on the fastpass, people may get upset, but I think it's a good thing

Well said, I did find out from a CM about the policy allowing you to come back after the time on your fastpass but we always adhered to the time window on the ticket. So no major change as far as I am concerned.

 

[MaryJaneP]

See alot of people saying they "need" info. We must define "need" and "want" differently around here. Personal perspective seems to trump logic. Welcome to the "me need" generation.

 

[Buried20KLeague]

See alot of people saying they "need" info. We must define "need" and "want" differently around here. Personal perspective seems to trump logic. Welcome to the "me need" generation.

Is it not logical to prefer to know ahead of time if it's worth making a trek across the park?

You're very clever, by the way. Although it doesn't mean what I think you think it does. That would just be crass now, wouldn't it? :drevil:

I appreciate the attention, though!

 

[GenerationX]

The rule is now you cannot use a FastPass more than 5 minutes before the window or more than 15 minutes after the window. If I understand this correctly, attempts to violate the rule will result in your FastPass being revoked, your Key to the World card shredded, your bounceback offer bounced, your Mickey Ears stomped on, and the towels in your room folded into unflattering models of you. They're serious about enforcing this window, apparently.

 

[Captain Chaos]

The official policy was starting to be communicated tonight to Cast Members. Still the same as everything says (5 minutes early, 15 minutes late). The only exceptions that will be allowed late entry are confirmed ride downtimes and dining reservation delays. Everything else will be dealt on a case by case basis.

Tim, question... ADR delays are going to be an exception... so someone can still take a FP knowing full well their ADR time falls into the return time and still allowed to get on the ride later that the return time?? Or are you talking about someone having a 1:45 ADR for Tony's and a 3:00 - 4:00 FP return time window, but shows up after 4 because Tony's took 45 minutes to seat them?? How will the CM verify that???

 

[Rasvar]

The rule is now you cannot use a FastPass more than 5 minutes before the window or more than 15 minutes after the window. If I understand this correctly, attempts to violate the rule will result in your FastPass being revoked, your Key to the World card shredded, your bounceback offer bounced, your Mickey Ears stomped on, and the towels in your room folded into unflattering models of you. They're serious about enforcing this window, apparently.

You forgot your Photopass is deleted and all of your dinner reservations canceled. Plus, you may have to fill in at Small World for four hours straight. :lol:

 

[Rasvar]

Tim, question... ADR delays are going to be an exception... so someone can still take a FP knowing full well their ADR time falls into the return time and still allowed to get on the ride later that the return time?? Or are you talking about someone having a 1:45 ADR for Tony's and a 3:00 - 4:00 FP return time window, but shows up after 4 because Tony's took 45 minutes to seat them?? How will the CM verify that???

My guess is on the honor system or some kind of validation. I would suspect honor system. Now, I'm not going to lie to use a Fastpass. Obviously, if you are three hours pass the time, that excuse won't really work either. I really don't think they will be militant. I'm sure some people will "abuse" this excuse by lying (not anyone here). But you will always have people playing the loopholes no matter how small they are. You just won't be able to get that 11:00 - Noon Fastpass and come back at 9:00 PM. Maybe 1:00 PM.

 

[TalkingHead]

The official policy was starting to be communicated tonight to Cast Members. Still the same as everything says (5 minutes early, 15 minutes late). The only exceptions that will be allowed late entry are confirmed ride downtimes and dining reservation delays. Everything else will be dealt on a case by case basis.

CMs at FP return are going to know what rides have been 101 that day?