Awful guest behavior

[GrammieBee]

I would love to get stuck for at least five minutes in front of the ballroom/diningroom scene. You could really take in all the different effects. Once we were stopped for a few minutes in fromt of the singing busts in the graveyard and thoroughly enjoyed the experience.

 

[Frankie The Beer]

I give humans the benefit of doubt. Everyone can't be perfect 100% of the time. As long as no one is physically harming my family or myself while I'm on vacation, I can easily turn the other cheek.

 

[Magenta Panther]

Uh huh. To each his/her own, I suppose. A cousin of mine got stuck once on "It's A Small World" for 15 minutes, hearing the song over and over. According to him, that kind of thing isn't nearly as much fun as it sounds.

 

[Goofyernmost]

Sorry you chose to interpret what I said as an attack on handicapped guests (I'm guessing that's your issue?). It wasn't. I was pointing out that it's a shame that Disney is abusing that attraction like that in order to rush everyone through it and to accommodate guests it wasn't originally designed to accommodate, all of which is the honest truth, nothing more or less. I realize that the chip on your shoulder won't allow you to read this reply, but I thought I'd clarify it anyway. And calling someone a troll is such a weak shot. Your loss, dude.

No sir, I do not have you on ignore. I ignore by selection. Perhaps you can further explain what exactly you think that can be done. I only see two options available... One would be to not have Haunted Mansion Omni Ride at all, thus eliminating that concern about stopping due to handicapped issues or Two, just not allowing people that need assistance to ride at all. I see no other options, you apparently do, considering your response. So please share what other options are available and why it is so terrible to have to stop a few times when the story just continues as you ride, it doesn't go on without you. It seems like a pretty trite problem made by someone with absolutely no concern about others. Also I never said directly that you were a troll, however, I did see something in your post that made me think that the others that have mentioned that maybe have a point. Without fully explaining how it would be possible to both have a ride that doesn't have to stop to assist those in need and still maintain accessibility to it, then I am willing to change my mind.

 

[CaptainAmerica]

So, the narrative is more important than someone with a disability getting to enjoy something?

Sometimes, yes. I don't happen to agree about the mansion but, for example, I think that the handicap pool lifts they had to install in every. single. pool. (including hot tubs) are utterly ridiculous.

 

[mattdenine]

This winds me up infinitely. I get this screamed in my face all day long at work by a select few members of the adoring british public. My favourite response is "Oh. Really? well you won't need me to tell you what you are under arrest for then". The look of confusion keeps me going

Well I'm glad its not just a Canadian thing

 

[SW_matt]

Well I'm glad its not just a Canadian thing

no, stupidity is no doubt an epidemic that spans global

 

[blueboxdoctor]

And if the ride started up and he got caught in a mechanism he would have tried to actually sue them. People just don't have common sense, which is a shame, but as a thread pointed out last week, lack of common sense is why selfie sticks are banned. I and many others on this board go to WDW with no issue, but yet there are always a few people who can't figure out how to just behave in a civil way.

 

[Sonconato]

Didn't somebody die there when they fell through the none existent 'floor' many years ago or is that just an urban myth?

In the '90's sometime, a girl fell down into the mechanics and lost part of her scalp. Not dying, but serious injury.

 

[unkadug]

I actually don't like to be upset, believe it or not. Frankly, it's incredible to me that anyone could be perfectly content with the Mansion's narrative being broken on a regular basis because of corporate greed or PC. Now, I realize that if Disney did deny or limit access to it to handicapped folk, the outcry would be extraordinary; Disney's already being sued because of its revised DAP program. But wouldn't it be nice if something could be done to accommodate guests with disabilities without screwing up the ride?

Could you please explain how stopping the ride (or rushing people through the ride) makes the Corporate Rung Members any more money than if they let people go through the ride in regular time with no stops or rushes.

I'm not seeing corporate greed here, but actual compassion for their fellow human beings.

 

[FettFan]

We decided to brave the crowds last night to enjoy the fireworks at the Magic Kingdom on the Fourth. We just paced ourself, endured the rain, and loved the show.

But after ...

We walked over to ride the Haunted Mansion, our favorite, and after the stretching room one fellow would not stop pushing us around the area where it funnels before you make the U-turn before boarding.

My wife mentioned something to the cast member as we boarded.

Right as we got to the clock scene the ride stopped. It remained stopped for about 15 minutes. In that time the same fellow screamed, yelled he was "going to get a free meal out of this," that he was going to "sue the company" and several other things in between more screams.

Soon he began standing up in the doombuggy and began yelling to the rest of his party. Then all of a sudden he jumped out and ran down the hall screaming again. And ran back and jumped in.

I looked at my wife and said, welp, they probably saw that.

A few minutes later a CM with a flashlight came by and asked him if he saw anyone leave their ride vehicle and repeatedly said that everyone was to remain seated. She then came over to us and we told her what had happened and she said she knew and that her coordinator had been alerted.

Thankfully the ride eventually started moving again.

And upon exit a couple of CMs and and couple of security guards were waiting for the gentlemen.

What a terrible experience.

I feel bad if there were any first timers on the ride.

But I'm glad the CMs handled him eventually.

Only one way to handle this:

 

[NiarrNDisney]

Uh huh. To each his/her own, I suppose. A cousin of mine got stuck once on "It's A Small World" for 15 minutes, hearing the song over and over. According to him, that kind of thing isn't nearly as much fun as it sounds.

I would have gone swimming and looked for the nearest exit!

 

[gwhb75]

Perhaps you can further explain what exactly you think that can be done. .

Not getting involved in the back-and-forth but I can answer your question. A few years ago there was a blueprint posted on this site somewhere, showing a "load zone" for handicapped guests that wouldn't result in the ride stopping. The gist of it was that certain cars would be directed off the track to a side area and then circled back on to the track once loaded. I think they use a similar idea for Toy Story Midway Mania. I'm guessings the ROI wasn't high enough to warrant the change at the HM.

 

[englanddg]

Not getting involved in the back-and-forth but I can answer your question. A few years ago there was a blueprint posted on this site somewhere, showing a "load zone" for handicapped guests that wouldn't result in the ride stopping. The gist of it was that certain cars would be directed off the track to a side area and then circled back on to the track once loaded. I think they use a similar idea for Toy Story Midway Mania. I'm guessings the ROI wasn't high enough to warrant the change at the HM.

Wouldn't work unless they completely changed the ride system. Omnimovers do not allow for that sort of car "separation" by design. Having it inline would be even more problematic. TSMM and rides like Pooh's Hunny Hunt (where trackless) could get away with that due to the nature of their ride systems, but to make HM have that would require a complete track gut and rebuilt, I'd suspect.

 

[Goofyernmost]

Not getting involved in the back-and-forth but I can answer your question. A few years ago there was a blueprint posted on this site somewhere, showing a "load zone" for handicapped guests that wouldn't result in the ride stopping. The gist of it was that certain cars would be directed off the track to a side area and then circled back on to the track once loaded. I think they use a similar idea for Toy Story Midway Mania. I'm guessings the ROI wasn't high enough to warrant the change at the HM.

Wouldn't work unless they completely changed the ride system. Omnimovers do not allow for that sort of car "separation" by design. Having it inline would be even more problematic. TSMM and rides like Pooh's Hunny Hunt (where trackless) could get away with that due to the nature of their ride systems, but to make HM have that would require a complete track gut and rebuilt, I'd suspect.

Not to mention that segregation due to disabilities is something that the ADA directives are designed to end. Let's face it, compared to their problems, us having to stop for a couple of minutes is a pretty minor and almost shameful thing to be concerned about or to even have a thought of how "inconvenient" it is for us to (gasp) just sit there stopped.

 

[Animaniac93-98]

Wouldn't work unless they completely changed the ride system. Omnimovers do not allow for that sort of car "separation" by design. Having it inline would be even more problematic. TSMM and rides like Pooh's Hunny Hunt (where trackless) could get away with that due to the nature of their ride systems, but to make HM have that would require a complete track gut and rebuilt, I'd suspect.

Exactly. The only thing they could really do is have a special handicap accessible car, like in Little Mermaid, that people can go onto without transfering (if such a car could make it through the show scenes).

 

[SW_matt]

I can't believe this is something we are even debating. if the cost of disabled access is nothing more than a mild inconvenience (to me stopping on HM is a bit of a treat) then sure fire away I would rather that than have people ostracised and not able to fully enjoy the trip.

 

[gwhb75]

Wouldn't work unless they completely changed the ride system. Omnimovers do not allow for that sort of car "separation" by design. Having it inline would be even more problematic. TSMM and rides like Pooh's Hunny Hunt (where trackless) could get away with that due to the nature of their ride systems, but to make HM have that would require a complete track gut and rebuilt, I'd suspect.

Completly agree. I wasn't saying it was a feasible idea, just that it had been designed and discussed a while ago. I personally don't care about the starts and stops (I actually like the stops as it gives more time to look at all the details and find the things you miss when you rush by)

 

[Magenta Panther]

Not getting involved in the back-and-forth but I can answer your question. A few years ago there was a blueprint posted on this site somewhere, showing a "load zone" for handicapped guests that wouldn't result in the ride stopping. The gist of it was that certain cars would be directed off the track to a side area and then circled back on to the track once loaded. I think they use a similar idea for Toy Story Midway Mania. I'm guessings the ROI wasn't high enough to warrant the change at the HM.

Well, it's good to know that TDO recognized that there's a problem and made some attempt at fixing it. Shame it didn't/couldn't happen.

 

[mergatroid]

I've got to be honest and say in the probable 70+ times I've ridden the HM, I can't remember it once being 'spoiled' by a temporary stop or two whilst disabled people board. Even before I found out many years back the reason for the short stops, it still didn't bother me much, if at all. If anything a short stop gave me time to look around a bit more and possibly notice little things I've not noticed before. I can remember only one occasion in all my visits when we we're stuck for about 10 minutes without moving when I got a little irritated. However I imagine that was more to do with technical difficulties or somebody dropping something rather than a disabled guest boarding.

A few years back a wheelchair bound friend came with me to the MK. We entered the HM together through the side entrance and even though the CM's weren't allowed to physically help my friend into the omnimover (for legal reasons), he couldn't get over how accommodating and nice they were to him. They even asked us if we wanted to stay on at the end to ride once more and of course we said yes. Not that I believe anybody is being deliberately cruel in this thread, but I really don't think the odd stop or two is going to ruin their time in the big scheme of things.