A Spirited Perfect Ten

[Tigger1988]

BB8 confirmed to appear in Disney parks.

http://mobile.nytimes.com/2015/04/2...-solves-star-wars-droid-puzzle.html?referrer=

 

[the.dreamfinder]

I don't get it, what's the problem?

Lending your valuable BRAND to help a repressive nation, with a Stone Age perspective on Gay and Women's rights, improve its image in exchange for a 30% subsidy on production costs?
But, hey Morocco doesn't give you free money. (Morocco would have been a better choice after they had to abandon Tunisia because it is in the same time zone as the main production in London)

 

[ford91exploder]

Why would you ask a CM that question? What you are talking about goes much deeper the front line CM's would ever be privy too! As a stockholder there should be avenues to explore your investment, however, it is likely that the considerable holdings that you have are nothing more then a drop in the ocean compared to all the pieces of it that are out there for public ownership. Stockholders, presumably elect a BOD, they might have a need to know, you do not. If your unhappy with how you think things are being run then it is your responsibility to sell off your interests, you don't have direct control.

Since the evil Mr. Bob seems to be producing more earnings then ever before my guess is that you don't want to sell it off.

In the words of an old wallstreeter "When every one from the shoeshine boy to the grocer is touting a stock it's time to sell" Draw your own conclusions

Technically Bob IS a CM - I wonder whether he will get asked why Disney's online systems have stability issues at the next earnings call.

 

[Goofyernmost]

In the words of an old wallstreeter "When every one from the shoeshine boy to the grocer is touting a stock it's time to sell" Draw your own conclusions

Technically Bob IS a CM - I wonder whether he will get asked why Disney's online systems have stability issues at the next earnings call.

So, have you sold? And yes, technically Bob is a CM, but hardly a front line CM. In fact he is so far behind (or above, if you wish) that line that you can't even see the line from there.

 

[bhg469]

Actually I was talking about rides, but, even with your item, sure it's frustrating, but, the only thing that one can even remotely expect for an answer is an estimate of how long it will be down. Why it's down is of absolutely no relevance. I realize that you are an IT guy and therefore might better understand the problem if it were to be identified, but, reality has to say that a typical CM would have no idea why. All they would know is that it isn't working and try and be lighthearted and hopeful. Knowing the exact nature of the problem will not at all affect the mood of the typical Guest. I'm just saying that there is absolutely no reason for anyone, other then the people in charge, to know why is isn't working. It will make no difference in the experience at all. It still won't work until it's working!

A while back someone said they were asked to show a screen shot of their fp reservation on their phone When the system had stopped working. How is that acceptable for disney to ask guests to not only book reservations on the site or application, and take a screenshot? That is ludacris And not the fun rappy kind.

 

[Goofyernmost]

A while back someone said they were asked to show a screen shot of their fp reservation on their phone When the system had stopped working. How is that acceptable for disney to ask guests to not only book reservations on the site or application, and take a screenshot? That is ludacris And not the fun rappy kind.

It's not necessarily acceptable. It is, however, a possible solution to a problem that hopefully will not be ongoing. This is such a first world problem that it almost seem ridiculous to even discuss it much less get all angry about it. Up until a few months ago you couldn't do either, but, let's all get our knickers in a knot over a slight bit of perceived inconvenience. If doing a screen shot solves your problem, just do it and quit b itchen. That never in the history of the world made a bit of difference to things that are not strictly accomplished by humans. Machines do not respond to our emotions. Total waste of time.

 

[asianway]

Just read soup n salad Sandys O-town blogger article. Missed any discussion of it, didn't know Ricky quit his day job.

 

[DougK]

The MK is absolutely not a theme park in any real sense, not the way it was 30 years ago or even 15 years ago. It is a place you go to run around and ride rides and meet foamheads and eat overpriced crap. I'd love to know what the stories of MSUSA, Adventureland, Tomorrowland etc are today. They don't exist. It's all part of the industrial experience family vacation ... just ride the six things you want at MK, meet the characters you want at Cindy's Royal Table and then go ride Soarin at EPCOT and maybe the Seas with Nemo and then have dinner at Le Cellier. Rinse and Repeat tomorrow etc etc etc.

It is a monumentally lesser product than what WDW offered in 1975 or 1985 or 1995. You can't even begin to compare what you get for your vacation dollars now versus then.

FP started the problem in 1999. It was compounded by the DDP. And MM+ has taken it to a whole nother level.

Forget about Walt or Roy ... or even Ron or Card ... this isn't how WDW was supposed to work, why it was.

But so long as Disney can sell land and sell timeshares and convert hotel inventory into it, things will continue.

Bob Iger is a cancer on WDW. As is his leadership team from Tom and Jay to Meg and Chappie and George and Jim and Phil and Danny etc etc

They don't even know what their business is and what it is supposed to be. They are just good at sucking whatever goodwill the Disney BRAND has and counting on the Lifestylers and addicts and first-timers to get them through. There schmucks don't get basic things like the importance of shade and benches in theme parks in subtropical Florida. Effing MAGICal.

Spirit @WDW1974 , this may be my favorite post of yours ever. No name-calling or sexual innuendo (not that there's anything wrong with that!) just the facts. And your anger and sadness come through. I think anyone who follows your posts knows you are not a Disney hater though you are often accused of being one. In fact you are just the opposite. However sometimes this gets lost in all the clutter. This post of yours shows not only your sadness for losing the Disney World of the past but also your anger at the current management for making it this way. A thousand likes to you for this, thank you for saying it.

 

[wdisney9000]

Just a question here, but, why is it any of our business why something is down? If it isn't working, it isn't working and that is all that we need to know, unless we know how to fix it, then maybe we could get hired to do repairs. The question I assume that is being asked is how long will it be before it is usable again. There is a better then even chance that they don't know, in fact, I'd be surprised if they even knew it was down. When did society get so demanding and so far out of their element and power.

Its my business if Im paying to enter a park and have an experience. When you book your vacation Disney prompts you to use MM+/FP+ through emails explaining, (and Im quoting):

"MyMagic+ takes your Walt Disney World vacation to an all-new level, making it uniquely yours, so you can enjoy every moment with family and friends." and,

"MyMagic+ gives you unprecedented control of your vacation and makes it easier than ever to enjoy time with the people who you care about the most."

So if I participate in the system they so encouragingly promote then I think there are reasonable expectations I should have, and if at any time during my trip that "unprecedented control" they sold me turns into the ability to do absolutely nothing then your telling me that its none of my business and I shouldnt even ask whats wrong? But if I do dare embark on that mission of rudeness and disturb a CM at Guest Relations to ask why I cant even access my account on the app, I dont wanna hear, "we are adding more magic". Im not 7 years old. I appreciate the attempt to keep up the appearance of magic and fantasy but Im an adult who paid with actual money, not magic beans and Im having a real issue. Please save the coy phrases for when Haunted Mansion stops to let a wheel chair on.

If a ride breaks down, thats one thing, and Im not gonna bother asking whats wrong, but if my vacation comes to a point where I cant verify my plans or even see them on MDE, then I think its fair to ask why my "unique, all new-level" experience is having technical issues. I guess you view that as demanding, you know kind of like how Disney demands you participate in MM+ otherwise your vacation experience will be the exact opposite of everything the glowing emails describe it as.

 

[lazyboy97o]

It's not necessarily acceptable. It is, however, a possible solution to a problem that hopefully will not be ongoing. This is such a first world problem that it almost seem ridiculous to even discuss it much less get all angry about it. Up until a few months ago you couldn't do either, but, let's all get our knickers in a knot over a slight bit of perceived inconvenience. If doing a screen shot solves your problem, just do it and quit b itchen. That never in the history of the world made a bit of difference to things that are not strictly accomplished by humans. Machines do not respond to our emotions. Total waste of time.

That is such a non-answer. This whole website is an exercise in first world problems.

Does Disney tell people to take screens shots? Disney doesn't seem to be advertising that the system can just die on people without notice.

 

[Cesar R M]

Actually I was talking about rides, but, even with your item, sure it's frustrating, but, the only thing that one can even remotely expect for an answer is an estimate of how long it will be down. Why it's down is of absolutely no relevance. I realize that you are an IT guy and therefore might better understand the problem if it were to be identified, but, reality has to say that a typical CM would have no idea why. All they would know is that it isn't working and try and be lighthearted and hopeful. Knowing the exact nature of the problem will not at all affect the mood of the typical Guest. I'm just saying that there is absolutely no reason for anyone, other then the people in charge, to know why is isn't working. It will make no difference in the experience at all. It still won't work until it's working!

It sure as hell affects people, The nicest "experience" will be losing my Bus back to the Airport and then my plane.

 

[Cesar R M]

It's not necessarily acceptable. It is, however, a possible solution to a problem that hopefully will not be ongoing. This is such a first world problem that it almost seem ridiculous to even discuss it much less get all angry about it. Up until a few months ago you couldn't do either, but, let's all get our knickers in a knot over a slight bit of perceived inconvenience. If doing a screen shot solves your problem, just do it and quit b itchen. That never in the history of the world made a bit of difference to things that are not strictly accomplished by humans. Machines do not respond to our emotions. Total waste of time.

.... slight bit of perceived inconvenience.... WDW and Disney are selling the tool eveywhere....which fails...slight inconvenience...

I dont know if you're trolling or not goofyernmost, but seriously?

 

[wdisney9000]

Does Disney tell people to take screens shots? Disney doesn't seem to be advertising that the system can just die on people without notice.

No, they tell you it will be, "easier than ever to enjoy time with the people you care about the most".

While Legacy FP had its negative aspects, at least you had the comfort of knowing that a paper slip cant fail or go offline. You only had the possibility of the ride gong down. I guess Disney equates "easier than ever" as adding more possible problems to the equation.

 

[Cesar R M]

BB8 confirmed to appear in Disney parks.

http://mobile.nytimes.com/2015/04/2...-solves-star-wars-droid-puzzle.html?referrer=

suddenly, at Iger's!

 

[stevehousse]

Asking people to take pictures of their schedule so they have it in case the system goes down is unacceptable. What about the people who don't have a smart phone and don't have a MB. They just get screwed I guess??? It's ghetto.

 

[Goofyernmost]

Its my business if Im paying to enter a park and have an experience. When you book your vacation Disney prompts you to use MM+/FP+ through emails explaining, (and Im quoting):

"MyMagic+ takes your Walt Disney World vacation to an all-new level, making it uniquely yours, so you can enjoy every moment with family and friends." and,

"MyMagic+ gives you unprecedented control of your vacation and makes it easier than ever to enjoy time with the people who you care about the most."

So if I participate in the system they so encouragingly promote then I think there are reasonable expectations I should have, and if at any time during my trip that "unprecedented control" they sold me turns into the ability to do absolutely nothing then your telling me that its none of my business and I shouldnt even ask whats wrong? But if I do dare embark on that mission of rudeness and disturb a CM at Guest Relations to ask why I cant even access my account on the app, I dont wanna hear, "we are adding more magic". Im not 7 years old. I appreciate the attempt to keep up the appearance of magic and fantasy but Im an adult who paid with actual money, not magic beans and Im having a real issue. Please save the coy phrases for when Haunted Mansion stops to let a wheel chair on.

If a ride breaks down, thats one thing, and Im not gonna bother asking whats wrong, but if my vacation comes to a point where I cant verify my plans or even see them on MDE, then I think its fair to ask why my "unique, all new-level" experience is having technical issues. I guess you view that as demanding, you know kind of like how Disney demands you participate in MM+ otherwise your vacation experience will be the exact opposite of everything the glowing emails describe it as.

So you're saying that when you pay for park admission, you have paid for an agreement that no mechanical components will break or otherwise malfunction while you are on property? You must pay a pretty steep charge for those tickets. There are certain things that are out of everyone's control, especially ours. Anyone that has ever changed over to a new system is plagued with problems for quite a while after start up. This is nothing new or nothing that can always be prevented. They are computers, but, they are programed and operated by humans and we all know how chancy that is.

What my comment was about is that it is unreasonable to be expected to take any other action to protect your ease of usage. It is a pain, but, in the event of a "real world" breakdown it is for our own good to take those precautions. This whole discussion was about how Disney, somehow owes us an explanation about what went wrong, like it would make any difference in what we have to do to combat it. Trying to make an educated guess about how long it will take to repair something is good when there is a way to be accurate, but, if they tell you it will be up and running in 10 minutes and 4 hours later you are still waiting. What would be achieved by that. Even if they did tell you it would be an exaggerated number because we all feel better if it gets fixed before the estimated time. Common sense would tell you to bump the number up. But, since it is all guesses and lies anyway, why bother? If wrong, nothing good will come of it. If they are correct, which is seldom with this kind of thing, it still starts working when it starts working.

I guess that you are saying that if they told you the technical reason for something not working, which would be impossible until trouble shooting was conducted, how many would know what it was about. (Well, it seems that the machine is processing 0110011100011 when it should be 101001101001! Would you then say... "well gee, now I see what the problem is, I feel much better". Usually once the trouble shooting is done it is a quick repair after that anyway. I really don't know what you guys expect to happen. If you think it is an inconvenience for you, imagine the hassle that it is causing for the people that have to make it work. With a problem that big, you can bet that someone is working through their lunch break. Because that is how it happens Disney or anyplace.

Oh, and by the way, every experience I have had to date with MDE has been flawless. Like everything else in life, timing is everything.

 

[Goofyernmost]

It sure as hell affects people, The nicest "experience" will be losing my Bus back to the Airport and then my plane.

Why would you want to have to stay in such a poorly run environment.

 

[Goofyernmost]

.... slight bit of perceived inconvenience.... WDW and Disney are selling the tool eveywhere....which fails...slight inconvenience...

I dont know if you're trolling or not goofyernmost, but seriously?

Point out one tool ever invented that doesn't fail. Seriously! Rest assured I do NOT troll, so you can put that aside.

 

[GoofGoof]

As a stockholder with not inconsiderable holdings in DIS it's definitely MY BUSINESS when their online systems fail for days on end, Why and what they are doing to prevent similar failures is EVERY STOCKHOLDERS business,

Here's the thing about being a 'Public' company management is answerable to the shareholders whether they like it or not.

Why on Earth would you have considerable holdings in DIS stock? ESPN is going to fail now that cable is going ala carte, the parks are in terrible shape and should be sold to a 3rd party (probably for pennies on the dollar), obviously the Chinese government is going to take their investment there and the movie studio is going to fail too. Because of all of this the short sellers are going to come in and drive the stock price waaaay down before the company is bought out and its parts sold.

I think you're on the wrong side of this investment

 

[CaptainAmerica]

A while back someone said they were asked to show a screen shot of their fp reservation on their phone When the system had stopped working. How is that acceptable for disney to ask guests to not only book reservations on the site or application, and take a screenshot? That is ludacris And not the fun rappy kind.

NASCAR vehicles have mechanical failures. The best computer hardware on the planet still needs a reboot every once in awhile. On occasion you might open a beer and find it skunked. I have a t-shirt with the logo printed slightly crooked. Walt Disney and his buddies built an animatronic Lincoln that popped hydraulic fluid in the middle of a demo.

All this to say: the world isn't perfect. Brand new things are even less perfect. The best you can ask for is for failure to be rare and addressed as quickly as possible. Anecdotally, I just got back from seven nights and FP+ was absolutely flawless, including rescheduling, reshuffling, adding fourth and fifth FP+s without waiting in line, etc. The one hiccup I did have was when my bands stopped functioning as a room key but this was due to my split reservation and was fixed immediately with a 30-second conversation at the front desk.