the.dreamfinder
Well-Known Member
The ThanksShanghai blog provides some of the best insight into the operation of Shanghai Disney Resort.
The second part of a piece on scalper culture at the park.
https://thanks-shanghai.com/2018/07...-shanghais-scalper-and-hawker-problem-part-2/
An excerpt on an idea the author, a manager at SHDL, proposed to familiarize guests with what a Disney theme park is, including a free FP to counter the FP scalpers.
The second part of a piece on scalper culture at the park.
https://thanks-shanghai.com/2018/07...-shanghais-scalper-and-hawker-problem-part-2/
An excerpt on an idea the author, a manager at SHDL, proposed to familiarize guests with what a Disney theme park is, including a free FP to counter the FP scalpers.
During my time there, I developed three guided tours for the park. One of which was based off of WDW’s and Tokyo Disneyland’s Welcome to the Magic Kingdom Tour. Given that every guest to Shanghai Disney was a first time visitor, the tour would help introduce guests to the park and the services offered. The anchor of the tour (that is the component to encourage guests to attend the tour) would be a backdoor, escort on two attractions and upon completing the tour, the guest would be offered a FastPass for an attraction or show of their choice. This tour would be priced to be less expensive per-person than purchasing a single FastPass from a hawker. It would not only be a better value, but also provide a better overall experience for the guest.
On a personal note, I sadly discovered all of my tour proposals in the trash a week after I sent them to leadership for perusal. I never received a reply, even after asking for feedback. I was very disappointed and could tell my suggestions and weeks of working on my own free time was a waste and my talents would be better appreciated at a different organization. Just one of the reasons I made the painfully hard decision to leave Shanghai Disney, a dream job I had always wanted.
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