Large Piece Falls off Monorail - Being Evacuated

[WEDwaydatamover]

Hi Peter11435. Yes Sir, they had no intention of stopping it. There was back and forth "are you serious" between the cast member and myself. I gave the vehicle number and 45 minutes later nothing had stopped. I rode again it not trying to get anyone in trouble but to see the ride with the lights on hoping it would stop. Not the smartest thing I know...

 

[danlb_2000]

That incident was much more complicated. From what I understand 100% human error.

I wasn't trying to compare the incidents, just point out that a guest in either situation could have made the assumption that safety system would have prevented a serious problem. In this case they would have been right, in the collision case they would have been wrong.

 

[Figment2005]

I wasn't trying to compare the incidents, just point out that a guest in either situation could have made the assumption that safety system would have prevented a serious problem. In this case they would have been right, in the collision case they would have been wrong.

Okay, I understand. Thank you for the clarification.

 

[peter11435]

Hi Peter11435. Yes Sir, they had no intention of stopping it. There was back and forth "are you serious" between the cast member and myself. I gave the vehicle number and 45 minutes later nothing had stopped. I rode it not trying to get anyone in trouble but to see the ride with the lights on hoping it would stop. Not the smartest thing I know...

I'm not asking if they stopped the ride. I'm asking if they stopped putting guests in your specific vehicle?

 

[WEDwaydatamover]

I assume no. Because by the time we stopped lap 4 or 5 of "are you serious?" The vehicle would have turned the corner and reloaded and been gone.

Get it?

 

[peter11435]

I assume no. Because by the time we stopped lap 4 or 5 of "are you serious?" The vehicle would have turned the corner and reloaded and been gone.

Get it?

It is likely that it was reloaded during the time you were talking to the cast member. But you don't know that it wasn't flagged when it came back through the unload area to not be loaded.

 

[21stamps]

I assume no. Because by the time we stopped lap 4 or 5 of "are you serious?" The vehicle would have turned the corner and reloaded and been gone.

Get it?

Maybe I'm crazy, but I have to think these rides have sensors that would signal an alert.

I wasn't trying to compare the incidents, just point out that a guest in either situation could have made the assumption that safety system would have prevented a serious problem. In this case they would have been right, in the collision case they would have been wrong.

can't quote your post from the previous page.. but I will agree to disagree, and hope that people only dial 911 responsibly, when there is a true emergency. Especially when they could get to a Disney cast member within a minute.

 

[danlb_2000]

Maybe I'm crazy, but I have to think these rides have sensors that would signal an alert.



can't quote your post from the previous page.. but I will agree to disagree, and hope that people only dial 911 responsibly, when there is a true emergency. Especially when they could get to a Disney cast member within a minute.

We both agree that 911 should be used responsibly, they difference is over whether this qualified or not.

 

[21stamps]

We both agree that 911 should be used responsibly, they difference is over whether this qualified or not.

I just believe that the parks have procedures when something goes wrong, I think a cast member is the appropriate contact.

Not directed at you, but people are making Disney rides and monorail sound unsafe. There's no way in this day and age that they don't have an alert system which triggers when any kind of mishap or malfunction happens.

 

[mousehockey37]

I just believe that the parks have procedures when something goes wrong, I think a cast member is the appropriate contact.

Not directed at you, but people are making Disney rides and monorail sound unsafe. There's no way in this day and age that they don't have an alert system which triggers when any kind of mishap or malfunction happens.

I'll say that depending on the issue, there may be no alarm. Something cosmetic isn't going to trigger an e-stop. If it sets off a performance indicator though, like some sort of telemetry goes missing, then someone has to probably watch for that. Kinda like your check engine light.

 

[21stamps]

I'll say that depending on the issue, there may be no alarm. Something cosmetic isn't going to trigger an e-stop. If it sets off a performance indicator though, like some sort of telemetry goes missing, then someone has to probably watch for that. Kinda like your check engine light.

I'd probably agree, depending on where/what the cosmetic issue was.

In the monorail instance, I still think a cast member is the appropriate action.. unless you see actual fire. I mean how far can a cast member be away from you at any place in the park?lol

 

[mousehockey37]

I'd probably agree, depending on where/what the cosmetic issue was.

In the monorail instance, I still think a cast member is the appropriate action.. unless you see actual fire. I mean how far can a cast member be away from you at any place in the park?lol

Watch the wording of that... this was in the parking lot. Not technically "in the park". So you could be some distance away from a CM.

 

[21stamps]

Watch the wording of that... this was in the parking lot. Not technically "in the park". So you could be some distance away from a CM.

Ok, true.. but I still don't consider that too far.

 

[WEDwaydatamover]

Sorry people for steering away from the discussion.

 

[lazyboy97o]

I have no inside knowledge of Disney World.. but I think the overdramatic posts on this thread are probably unwarranted.

Our local amusement park has so many safety steps.. each night, and each morning before the rides open.

I would think that if a Cedar Fair park would do this, then it's probably safe to assume that a place like WDW would as well. Especially with the very limited amount of incidents that have ever happened at Disney World.

Then you should do some research into the work history of Matt Ouimet, CEO of Cedar Fair, and the condition of Disneyland before his tenure there.

I would rather leave 911, and the resources they would send, available for actual emergencies. Unless someone is in a potentially life threatening scenario, I think something that happens inside of a Disney park can probably be handled by Disney employees, and I'd think that a monorail getting stuck would trigger some kind of alarm or notification. 911 shouldn't be a catch all knee jerk reaction.

A ride/monorail getting stuck, or the small part that came from the monorail, doesn't sound life threatening.

The Reedy Creek Improvement District has its own emergency services.

Instead of taking a selfie and tweeting.. then run to the nearest cast member.

Again, I have no inside knowledge, but common sense would lead me to believe that the monorails have some kind monitoring.

The person who posted the tweet stated that he did first attempt to inform Disney.

 

[Rhinocerous]

Hey, I have a question about cast member procedures. Is the cast member who initially reports an incident like this required to fill out additional paperwork, or engage in interviews or damage control, or something like that?

I guess what I'm asking is could the first CM have blown they guy off because they were going off shift soon and didn't want to get bogged down in the situation, or was it just genuine apathy?

 

[21stamps]

Then you should do some research into the work history of Matt Ouimet, CEO of Cedar Fair, and the condition of Disneyland before his tenure there.


The Reedy Creek Improvement District has its own emergency services.


The person who posted the tweet stated that he did first attempt to inform Disney.

I don't need to research him. I've done tours of our local park, and Cedar Point, and heard all about what they do to every single ride. I don't think that's something that started with Matt Ouimet, but I have a ton of respect for him and how he runs the parks.

 

[lazyboy97o]

I don't need to research him. I've done tours of our local park, and Cedar Point, and heard all about what they do to every single ride. I don't think that's something that started with Matt Ouimet, but I have a ton of respect for him and how he runs the parks.

If you're not willing to learn about Disney's own problems in the area of maintenance then you have no business lecturing about it.

 

[danlb_2000]

I'd probably agree, depending on where/what the cosmetic issue was.

In the monorail instance, I still think a cast member is the appropriate action.. unless you see actual fire. I mean how far can a cast member be away from you at any place in the park?lol

This didn't happen in the park, this happened in the middle of a parking lot.

 

[Casper Gutman]

Hey, I have a question about cast member procedures. Is the cast member who initially reports an incident like this required to fill out additional paperwork, or engage in interviews or damage control, or something like that?

I guess what I'm asking is could the first CM have blown they guy off because they were going off shift soon and didn't want to get bogged down in the situation, or was it just genuine apathy?

The CM may honestly have had no idea how to handle the situation. It's unlikely he'd be familiar with who to call that would have responsibility for shutting down the monorail, especially if he works in the Epcot parking lot.

Of course, there's always the possibility they didn't care because this happens semi-regularly, but that seems unlikely.

This is one of the reasons you call 911 - they're more likely to be persistent, less likely to be deferential, and more likely to have the people they talk to pay attention. The key is to contact someone who can do something, and in a bureaucracy like WDW that can be tricky.

As to the people who are against calling the media - some people seem to think guests and fans owe WDW some sort of loyalty. Nope. Again, the key is to notify as many people as possible in the hope something fundamental changes. Had that chunk hit someone, it might have killed them. The next chunk might.