Meh. They would have been the Disney Parks crying towels and not the epcot branded ones.They should have passed out souvenir crying towels. There seems to be a lot of angst going around lately.
OP, thanks for sharing your experience with us. This totally sounds like a fluke.paid and went to illuminations desert party tonight and the earth globe did not work
Never seen that happen before
I suggest you step away from WDW and please consider other consumer good and services.No one is being an apologist, we are realists. Crap happens and technical issues ARE NOT GROUNDS FOR REFUNDS. Seriously this entitlement attitude some of you have on this board needs to go. Next time I'm watching IllumiNations I'll be sure to throw a hissy fit at Guest Relations because major show element like the lasers or the inferno barge is not working , since according to your flawed argument Disney OWES ME! Maybe I'll pull the same stunt at MK when Tinkerbell doesn't fly or at DHS when Maleficent's dragon doesn't appear. Get over yourself
Sorry to hear, and my apologies for the less than helpful replies from some of the other folks here. Some criticize too much, while many others defend too much I guess.paid and went to illuminations desert party tonight and the earth globe did not work
Never seen that happen before
I guess around here, any empathetic response would appear corporate. Such a kind and friendly bunch we are.This is the most corporate response I have ever seen on this site.
I suggest you step away from WDW and please consider other consumer good and services.
Let's use a play for comparison.
When people buy tickets to a play, they have reasonable expectations that the entire play will be presented, and that they will be given the seat they paid for. They have reasonable expectations that the actors will try to give it their best performance.
However, even if the play is headlined by a star, those consumers are not guaranteed that the star will be there. Actors become ill and have other valid reasons for missing a performance. In this case, an understudy will fill in. Consumers have reasonable expectations that the understudy will give it their best performance.
In the example of the Reflections earth globe not working, it's as if the understudy didn't bother to show up and the audience watched the play with a major character missing. (That would make for some strange dialog. )
Regarding this thread, the OP reported a (presumably) factual event and simply expressed their "disappointment" (per the title of this thread) that a major show element failed. The OP simply reported "Never seen that happen before".
Yet several attacked the OP for no good reason.
I politely suggest that you go back and objectively read what the OP originally posted, and the responses that immediately followed. IMO, it was a completely uncalled for response.
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