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New Rumors.....maybe.
- Thread starter DisneyJunkie
- Start date
Disneybear
Active Member
No it's project
Thrill Seeker
Well-Known Member
Correction, don't trust outlandish gossip. Many of our best sources on this site are CMs.
Thrill Seeker
Well-Known Member
No kidding. Those "rumors" the CM told those guests are not only completely wrong and totally fabricated, but they are downright fraudulent.
It's the height of unprofesionalism for a CM, on duty and wearing a uniform and nametag, to spout off lies and fabrications like that to paying customers. You would think in this Internet age that Disney would update their training and expectations a bit and clearly instruct their CM's that they are not to engage in wild speculation with paying customers, or let them in on "rumors" they heard in the break room from a crazy college program kid who spends too much time on the Internet. (Or in this case, not nearly enough time.)
Really, I have to place the blame on WDW management for this type of thing. Disney is quite clearly not training their front-line hourly CM's correctly for the 21st century and/or they have very poor front-line management of those hourly CM's. It's also apparent they don't have a clear policy in place about lying to paying customers when they should be working as a gracious pavilion host or hostess, or if there is such a policy it is not being enforced. This CM spoke to guests for "an hour-long chat" about all these lies, and no supervisor stopped him or stepped in? There was no other work to be done, or other guests to serve for an hour???
Shouldn't a CM at the France pavilion only be talking to guests about French culture and aspects of their pavilion??? Where the heck is the manager there??? :veryconfu
.
CMs are encouraged to interact with guests, including conversation. In this case, the CM was stating completely fabricated rumors. That shouldn't reflect badly on the company as a whole. I talk to people all the time about confirmed upcoming attractions and even about Universal (if they ask about it) because we are encouraged by management to create positive interactions with guests. Was it right for this person to tell guests things that aren't true? No, but then again this person was an ICP who could have not known any better. I think you need to do a bit more research into CM training before you bash the system. For the most part, CMs tend to do exactly what they are trained to do in the correct fashion.
LaughingGravy
Well-Known Member
.... You would think in this Internet age that Disney would update their training and expectations a bit and clearly instruct their CM's that they are not to engage in wild speculation with paying customers, or let them in on "rumors" they heard in the break room from a crazy college program kid who spends too much time on the Internet. (Or in this case, not nearly enough time.)
Really, I have to place the blame on WDW management for this type of thing. Disney is quite clearly not training their front-line hourly CM's correctly for the 21st century and/or they have very poor front-line management of those hourly CM's. It's also apparent they don't have a clear policy in place about lying to paying customers when they should be working as a gracious pavilion host or hostess, or if there is such a policy it is not being enforced. This CM spoke to guests for "an hour-long chat" about all these lies, and no supervisor stopped him or stepped in? There was no other work to be done, or other guests to serve for an hour???
Shouldn't a CM at the France pavilion only be talking to guests about French culture and aspects of their pavilion??? Where the heck is the manager there??? :veryconfu
.
Managers and proper training cost money Mr. Ungar. We take that money and give it to our valuable fly by night (if that long) stockholders and we pass the savings along to you in only a nominal increase in pricing to get in.
That said, cool....Greece pavilion = Gyros :sohappy:
anonDisney
New Member
The water is to the right of the France pavilion. Open space is to the left.
RSoxNo1
Well-Known Member
I feel that this needs to be shared with the world.
TP2000
Well-Known Member
For the most part, yes, many CM's do as they are trained and paid to do.
Except when they lie about new pavilions and things they shouldn't even discuss while they prattle on during "hour long chats". :lol:
WDW FTW
Member
^This is true
anonDisney
New Member
Pavillions are not paid for by the countries they represent (with the exception of Morocco). Most were paid for by private companies from the respective countries and the others were simply paid for by Disney.
DisneyMusician2
Well-Known Member
Sometimes CMs know what they're talking a/b. But these rumors were too hard to believe and ridiculous. All that to Epcot, in 1 year, w/o being announced....yeah...
Poor CM just wanted some attention...
Sometimes I think they just think it is funny, or maybe their is a contest going on to see who can tell the biggest 'tall tale' to an unsuspecting tourist.
inluvwithbeast
New Member
Yes! I was wondering if someone was gonna say it. That's one of those myths or whatever you wanna call it.
MrMorrowTom
Member
I could see working with you if you were even in the ballpark, Morocco is in Africa just south of the territory of Gibraltar. Which is by Spain.
As for the CM who told these flabbergasted stories, its not the managers fault. There are positions where you are a greeter and main purpose is to interact with guests for periods of time.
WereMagicLives
Member
Did this CM by chance also tell you that the reasons that the center of the Swan and Dolphin are glass was because the monorail was going to go through them?
HAHA YES. They also told me that the area next to the Contemporary were bay lake tower now stands was going to be a brand new hotel
I wouldn't say that EVERY bit of news from CM's is false...I remember knowing about Test Track a LONG time before it was built...flipping road the thing as a guinea pig for what seemed like 2 years or so before it was opened...the problem is...some know, some DON'T know..and well...BOTH of those groups love to spin tall tales sometimes just to get guests going...it's part of the gig.
kingdaniel97
New Member
Complete and utter nonsense.
The council of three has spoken, this thread can die now.
cymbaldiva
Active Member
Somebody needs to take it up with Disney then - they're the ones that had Aladdin meet and greets in Morocco <shrug>