It is not the Engineering that was the problem. The problem is who maintains it, once it is turned over to DAK Operations the DAK Attractions Maintenance dept takes care of it. There is no engineers there, mainly mechanics and electricians who work on Ride and Show equipment. A lot of the mechanics are old auto mechanics or airplane mechanics who have crescent wrenches and hammers. So they have to take care of a sophisticated piece of machinery. So the problem is really with management, making you have the right people working on the right equipment.
It was the same way over at CTX/Dinosaur, they didn't use the experienced people right, when you have Audio-Animatronic experts with 20 - 25 years of experience, they didn't use them. They just used a lot of inexperienced mechanics with no animation training because they figured it was the same thing as a forklift or front end loader. So they made all of the adjustments and replaced parts, sometimes the wrong ones or in the wrong position or didn't pay attention to the settings. Mostly, creating more problems than they fixed.