I haven't really had a bad trip with Disney (horrible exp at US/IOA and SW, though).I've had some bad incidents, though.
One trip, we were at MK. We ate hot dogs from some small shop in Fantasyland. By the time we got back to tomorrowland, every MALE in our group was sick. My dad, my brother, my DH and my son. My DH puked in some bushes. I was prego but fine. So was my mom and daughter and my brother's GF. Apparently, the weiners only struck those with. lol. We definitely had some laughs about that one.
This one was CMs/training issues. I have a friend that works for WDW. She told us about the GACs for autistic kids. This was our first year using one. My son also has CP, but, at the time, was still using a stroller. So he got the Stroller as WC stamp. EVERY ride/show we went to at MK, despite the huge red sticker and the GAC card in hand, CMs would yell at us to park strollers and that they weren't allowed. By the end of the day, DH and I were getting irritated with it. To me, it seemed the proper response when a guest is walking up to an entrance with a stroller is to, first, see if they need help. Maybe they just wanted to ask a question. If they state they are going to ride but have no GAC, then point them to stroller parking. HS was great with GAC. But, on day 4, when we got to Epcot, I went to GS cause my son had destroyed the sticker. They gave us another one but it was white with a blue print. Whatever. We get over to Nemo and the CM actually argued with me despite the GAC and this sticker. She called me a liar and accused me of bringing a sticker over from SW. I told her to get her manager. The manager then chewed her out for being an idiot and informed her that Disney has red AND white stickers and that, nevermind WHERE the sticker came from, we had the GAC with the stamp. He made her apologize to me and gave us a meal voucher. The next year, we had a wheelchair but it slightly resembled a stroller so, for the sake of sanity, I asked for a sticker with our GAC. Well, during the afternoon parade at MK, a CM actually argued with me on whether our wheelchair was a wheelchair and if we could go to the WC seating area, nevermind the GAC in hand. Other guests were looking at this woman like she was a moron.
If you're curious, this is the WC. Looks like a stroller on steroids. lol.
http://ottobockkids.com/product/kimba-spring-pediatric-wheelchair/
Last Summer (2010), we were sitting on the curb in the Hub waiting for the night parade. This CM on parade control had sunglasses clipped to her shirt that she kept dropping. Often, she was too busy chit chatting to notice so guests kept picking them up and giving them back to her. At the end of the parade, she walked past my group and dropped them again. I yelled, "hey! You dropped your glasses!" I got up to pick them up, turned and stepped towards her...and went down on my side. My foot got caught in the trolley track and my shoe got stuck in it. The woman still didn't notice. I got up, gave them to her and sat back down. Well, I injured my hip while active duty so my hip hurt from the incident. I didn't think much of it. I knew I had meds back in my room and we were leaving the park. But I did notice that my leg kinda burned. As we walked back to the busses, the burn got worse. By the time we got back to the room, I thought my leg was going to burn off. When got back to the room, we finally had enough light to look at my leg. Well, the whole side of my calf was hamburger. I called down to the front desk to see if we could get some first aid supplies. They acted like I spoke Greek. Finally, they told my husband either he had to come down there and get them or they send and ambulance. Well, my DH came back to the room. They gave him a bunch of tiny packs of neosporin. That was pretty much it. That night, I couldn't sleep cause the burn was so bad and even the light touch of bed sheets put me to tears. The next day, we spoke again to the front desk who told us to go to a pharmacy for supplies and bring them the receipt and they would reimburse us. DH went to a pharmacy and got me guaze and tape, peroxide, more neo and pain spray. Total was about $12.50ish. When he went to the front, though, they told him we could only get reimbursement by contacting legal. What?! For $12.50 of supplies that should have been in ANY first aid kit?! Whatever. For the rest of my trip, I was in so much pain. If my skin moved, it burned. If my muscle moved, it burned. if my shorts or pants touched it, I was in pain. Even the shower made me cry. I couldn't take my kids to the water parks as promised cause the water hurt so bad and I couldn't get in with an open wound anyways. I got no sleep for the whole trip and days after cause bed linens hurt. Let's just say I am completely convinced not to ride motorcycles. lol. I couldn't imagine roadrash at high speeds! Well, after our trip was over, we contacted legal. We kept getting the run around for a month before I finally put my foot down. The rep asked me what did we want from this. I told her that, originally, we just wanted the $12.50 back but now, since I have a huge scar on the whole side of my calf and the roughness and run around we got at the hotel, I just wanted my hotel cost back in some form(i didnt care if it was cash or a voucher). She said, "Well, we can't do that much but we can give you $____." :O :shocked: "What?! My hotel cost was only about $400 so I'll take your $____!" She should have asked how much my hotel was first. LMAO. I guess she assumed I was an out of state resident when I'm military Florida resident. So, while I still have a bad scar from it and the pain didn't go away for weeks, it ended well. lol.
