Sorry...this will be long, and possibly rambling. I'm trying to catch up, but it seems like AGES since I've been on here. I was on vacation and we didn't have very good wifi in some places, and then we got back and I had to go back to work. There's a newish girl who was hired on for vacation and weekend work and she's a nightmare. She did an unpaid internship there a couple of years ago for her high school. She goes to the absolute lowest level of high school, where they don't do any classroom instruction...it's basically like a trade school, but for high school level. And they have to do internships in several fields to decide what they want to be trained in....or at least that's the way I understand it. So she did her internship and they said she was really good, very reliable, pretty quiet and shy, but after a few months she came out of her shell a bit. Her sister started an internship back in like...May or June, but she only lasted a few weeks before she quit. She was always calling in sick or asking to go home early, etc. And my boss and the other coworker who worked with both girls said it was amazing how different they were. They were happy to have Bissan back because she was so good. Well, she changed a LOT. She just doesn't show up, and when she finally gets there, she has a mouth on her and she doesn't do anything. So I came back from vacation and was scheduled to work on the Wednesday, which is when we get our delivery of new merch that we have to unpack. The boss had said she wanted Bissan to work the register so I could help Chantal with the freight. We got 5 pallets, which is quite a bit for us. But Bissan kept getting so backed up because she's really slow and she makes stupid mistakes that Chantal would have to go fix and we didn't quite get through all the freight. Chantal had asked Bissan to do the daily sweep of the women's and children's departments to put away stuff from the fitting rooms and pick stuff up off the floor and hang it, etc, but she wasn't doing it, so she sent me to do it and asked Bissan just to empty the fitting room rack where people hang the things they don't want, while she worked the last pallet by herself. I got through almost all of the Women's department and Bissan comes up to me and asks me if I'm good at the fitting room rack, because she isn't. I said no, I've only done it a couple of times. (Really, I'm not BAD at it, but Chantal asked HER to do it, and I know she was just trying to pawn it off on me because she didn't want to do it and I was almost done with my task, so she figured if she switched with me, she'd be done and I'd just do everything and I wasn't falling for that trick.) So she mumbled something like "Fine, I guess I'll do it." and walked away. Chantal only made it through half the pallet, and the boss had told Chantal if we didn't get everything done, we'd have to come back on our day off the next day. I was trying so hard, but it was definitely three people's worth and with one person who won't do their share, it's just not going to happen. So Chantal knows that it's because Bissan isn't pulling her weight and she asks her to come in the next day at noon, unless the boss wants her earlier. She agrees, and Chantal thought maybe that would solve the issue....knowing it was Bissan's fault we didn't finish and that she'd come in for 6 hours the next day to finish it should have been enough. Poor Chantal couldn't even take a break in peace because Bissan would call her out to fix something and I'd go to fix it and she'd say "No! We need to call Chantal!" and she'd call her and I'd have already fixed it so Chantal came out of her break for no reason. Then we count the tills and head to the back and Chantal looks at the Fitting room rack....the rack is empty, which we could see from the front of the store....what we COULDN'T see was that it was only empty because she had taken everything off of it and dumped it on the floor. She hadn't put anything away, she'd just dumped it. And it was already time to go home, so it had to wait until the next day. Chantal had warned us that the boss had told her she'd call us in if everything wasn't in shape, so I resigned myself to having to go in in the morning on my day off, thinking it would just be to get the rest of the stuff done....pick up the clothes she dumped and hang them up, sweep, and help Chantal with the last half pallet. Sure enough, I get a message saying how disappointed the boss is in how "we" left the store last night and how Chantal shouldn't have to do everything herself, and we have to come in to fix it. This was at about 8:45 am. When I ask for how long, and do I need a lunch, she says bring one just in case. To me, just in case means it probably won't take that long. I was already ticked that I was having to come in because of Bissan when it wasn't my fault and she KNEW it wasn't my fault, and she put the message in the group chat with all the employees, like I had something to do with it, with a picture of the pile of clothes on the floor. I get there, and guess who WASN'T there and wasn't answering her phone or the messages in the group chat. The boss keeps calling her and she's not picking up. Then she has the audacity to send a message that says "I'm starting at noon." By this time, I've already cleaned up her entire mess from the floor, swept the floor, vacuumed the mat by the door....all the things SHE was supposed to do the day before that is the reason I had to give up my day off. I told my boss that I didn't mind coming in extra when they needed me, but I felt it was unfair for her to call me out in the chat as though I had done it, and that I was being punished for something I didn't do. Now I've already cleaned up the mess, but instead of getting to go home, she kept me there until almost 4pm!! And why?? Because she needed me to help finish the stuff SHE didn't get done 2 days before. So when WE didn't get things done, we had to come in the next day. When SHE didn't get things done, she still got her day off and she just made ME come in and do it on my day off. I was so angry. She called Bissan and told her she needed to come NOW, and she was there at like 10:30 in the morning.
Sunday, I had to open and close for the first time....I really don't want to be responsible for the store, but I wasn't given a choice. It was Chantal's birthday and Manuela, Rana, and Ramona were all on vacation. That left me and Bissan. And Bissan isn't reliable. So I had to open and close. I was really hoping Bissan would show up because I didn't know what to do if she didn't. She was there on time, but kept trying to be the boss, telling ME what I should be doing. I kept apping the boss to ask how she wanted things done, then relaying it to Bissan, because it was not what Bissan wanted to do. So then she says to me "You're working tomorrow with Ramona, right? Will you send her a message that we're not going to get this done and you guys can finish it tomorrow?" I said no, I had spoken with the boss and she had told me we needed to finish hanging the freight, and I was going to stop putting the alarm labels on so I could help with the hanging and get it done. She says "You aren't a manager though, right" and I said "Today I am." and she says " Well today, sure, but not usually. And the boss is on vacation! She doesn't have a say!" I was like "she's the BOSS! Of COURSE she has a say. What SHE says is the most important thing!"
So now the boss is on vacation, and we had price change lists every day, so it was A LOT of work. Monday, Ramona and I were alone and that was the day with the biggest list. We didn't get it all done...it was way too much for 2 people, especially since I was mostly at the register and couldn't help her a lot. So that meant that Chantal would have to finish the next day while Bissan did cash register, and she would also have to do her price changes as well. Bissan didn't show up. Chantal called her and woke her up, so she didn't get there until 10:15. Apparently Bissan had also been asked to help out in another town while I was on vacation and didn't show up until after 3pm....the poor woman there was alone from 9 to 3:30 or something and couldn't take a break all that time because there was no one to cover her. And she hadn't shown up on the Saturday and Ramona had had to open by herself. Bissan called the boss at like 10 something and asked if she was supposed to start at 9 or noon. So she's consistently late. So Chantal told her on Wednesday, she'd better be there....she wasn't. They had to call her and wake her up again. And of course, Wednesday is freight day, so there's that PLUS the price change list, where we were way behind because Monday's didn't get finished, which meant Tuesday's didn't get done, which meant Tuesday's had to be done on Wednesday, and Wednesday's didn't get started until Thursday. I was scheduled again Thursday, as was Bissan. FINALLY she was there on time, and Chantal and I worked our TAILS off to get the price list done for Wednesday AND Thursday, and I had to once again do the clean up of the Women's and children's departments that Bissan had been asked to do as well as the Men's department that I was asked to do. So we did get everything caught up on Thursday because we busted our tails. The worst was that the BIG boss from Germany, like....from the head office, was there to evaluate our store. They show up with no warning once every year or 2 to evaluate and see how you are doing, and of COURSE he showed up when the boss was on vacation, when we had the MOST work to get done that we only have 4 times a year (each season), and when we have Bissan who is unreliable and lazy and makes the store look bad. So we're trying to get everything done while this guy is standing over our shoulders to make sure we follow protocol, etc. and Chantal kept having to tell Bissan to at least ACT like she's doing something because if he sees her just standing there, we'll lose points from our score. He was a really nice guy though, which Chantal said was a nice change, because the last time the guy was a real grouch. And they are German and don't speak Dutch, and none of us speak German, though a lot of words are similar, so you can mostly understand each other. We got an 89.44, so that's a pretty good score, really. We were so relieved it was done.
Anyway, so I've been really stressed at work, worrying if Bissan was going to show up, and having to fix her mistakes and come in on my days off etc. and I haven't had head space for much else. I've been watching Olympic gymnastics as soon as I get home and I just don't have the energy to get off the couch.
But Rana comes back from vacation this weekend, so Bissan isn't scheduled again after today until next weekend and I am off today, so I don't have to work with her for another week or so. Rana is way more reliable. And she doesn't complain the whole time about the tasks she's given, and she doesn't keep saying "F this person!" or question authority, etc. I guess Bissan made Ramona angry on Wednesday, bopping her pony tail, shaking her shoulders, just touching her constantly, and then she kept saying "F you!!" to her the whole day. And Thursday, when the head office guy was there, she kept saying "F him!" She's not going to make it through her trial period, but for now we need her because of people on vacation. Chantal and the boss have vacation this week, and Ramona has another week of vacation in a couple of weeks...we don't have enough people to cover all the hours without Bissan, so we need to make it through the vacations and then she's gone and hopefully we'll have someone new then.