I remember my grandmother had a friend like the woman you're describing. They would go out to eat and she would always send back her meal, ALWAYS and was a jerk about it to the poor server, too. My grandmother was embarrassed by her behavior and eventually did a slow fade.
I dealt with some pretty obnoxious people when I worked at Starbucks. One shift, I was working the drive thru and a woman placed an order for a cappuccino and she said, "I want it served with a smile." It was the tone in her voice, too. Wow, did I ever roll my eyes at that. I just wrote "served with a
" on her cup and she got a kick out of it.
I might have made her espresso shots decaf, too. But I'm not going to lie, I thought she was out of line.
We also had this guy come in all the time who wanted a "bone dry cappuccino." Nobody could ever make the flipping thing to his liking. It was too wet or too dry. He was kind of menacing about it, too. I used to hate it when he would come in and it was all women working. He seemed like the kind of person who could pop off at any moment. I guess he was a Kevin.
That ricotta bake sounds amazing--like an Italian Mac n cheese. One my weight is stabilized, I think I'll give it a whirl.