MOXOMUMD
Well-Known Member
Just to add my two cents of what I experienced with my ex. (And not knowing what type of non-profit office Soarin' was working in, it could be along the same lines.) My ex, right before he was my ex, was pulled over for open container, his alcohol level was barely bad, and he became beligerant with the cop. At his court date, they mandated he had to go to AA and take anger management classes.Where the heck was the security staff?! Some of those patients should have been immediately escorted off the property, while some reported to local law enforcement to deal with.
Let me share an example of how challenging situations should be handled—because it can be done. In our emergency unit (which is very large, and always busy) at the hospital, all types of patients arrive. Sometimes, the staff deals with dangerous people—intoxicated, drugged out, and some mentally unstable; while some others arrive in handcuffs, with police or prison guards' escorts. Some patients are combative toward medical and administrative staff, yet we also have a highly trained, security staff (ex-military, some came from local police depts., and some are state troopers, who work there part-time). Security is always right there protecting the staff and that shows respect from the top management down. Bottom line: unacceptable behavior from patients is not, and will not, be tolerated and it is dealt with—immediately.
I tried to be supportive by going with him but was amazed at some of the antics of those who were sentenced to attend there. Especially those who showed up plastered. There wasn't any security and 99% of the people at those meetings were sent by law enforcement. I made it through three meetings with him and couldn't deal with it. I have respect for the staff because I couldn't work there.