It is a more recent development, but I guess I see it being implemented more as a synergy-fueled knee-jerk reaction as opposed to a carefully thought out decision made for what is truly best for the parks overall. They changed TOT to GOTG in about 6 months not because it's what DCA needed, but because they simply wanted the property in the parks in time for the sequel. Pixar Pier was lined up just in time for Incredibles 2, etc.
Also, I truly hope it wouldn't take the latest park offering of the most current Disney film in the parks to finally get a family to experience it for the first time
Fair points.
We do need to recognize the business world is not what it once was. Everything is hyper-everything. If Disney doesn't compete on the level at which all the other big companies are competing - for better or worse - they'll be more likely to fail.
Investors don't understand this stuff.
Very often, corporate types don't understand this stuff.
I own a record store. Somebody who comes in and buys a Killswitch Engage album may think it's the best thing in the world, their favorite artist, etc. I've never heard a single song from them. I think it's lucky (read: good business) that I ordered that artist, based on statistics and customer input (usually) so I would have it when that person came in to shop.
I can never know all the artists. I don't even want to, and it's often not helpful except to be aware of the artist. There are other ways to find out what my customers want. Those ways are not always reliable. (Neither is ordering what
I like - I could like something that is a commercial flop.)
I used to interact with my customers every day. That's not possible anymore. I rely on my folks to tell me what the customers tell them. I rely on sales reports to tell me what is moving and what is not. I rely on Amazon's sales rank system to tell me if something I've never heard of that is coming out this Friday has potential. (That's not always reliable, either!)
A company (even my tiny one) can try to please guests and legit get it wrong. We'll never be the fans you are. Neither will Disney. You can have higher ups at Disney who have a fondness for the brand, and may be able to tell you everything about Snow White, but nothing about the Incredibles. That will inform their decision-making. If they're smart, it will only inform part of their decision-making, and they will consider other sources of information (hello, guest surveys!) It's almost impossible to completely take your POV out of your decision-making, even if you consciously try to minimize it. I have a lot of leftover Mariah Carey "Butterfly" picture discs as a result. I'm OK with that. I sell a lot of Disney picture discs, sometimes at very little mark up, just because I love Disney and want that merch represented in my store.
I can't completely fault a monstrosity of a machine like the Disney corporation for trying and failing. The people at the top are not Imagineers. Again, it was lightning in a bottle with Walt and Roy working in tandem, and with Walt being the one ultimately in charge of executing his own vision. I think if I got hit by a Magical Express tomorrow, my current employees would be able to sort of hit the mark in continuing what I had taught them, but they wouldn't get it
all the way I want it, as they don't now, and the company eventually drifts. Hopefully it wouldn't drift so far that the people who liked it don't come anymore, at least not right away. We are so far from Walt's touch now, and that was a "magic" touch. Not just anybody can do that, and the game has changed by leaps and bounds since then.
Also, I think there's this temporary moment where they bought Lucasfilm, built Pandora, invested in Shanghai, etc., and were stretching themselves out financially, not yet knowing how well the movie side would do this year. You can't count on that before it happens; it might not happen.