I think Walt would have wanted to pay his employees better. I think that he knew that happy employees meant that they were courteous to guests. I don't think employees get paid nearly enough for how hard they work and for dealing with the public. I've noticed that customer service has decreased over the last 4-5 times I've been.
I believe when you lose control of your product and employees you get less caring from the employees. I mean if you work in Disney and get a check from some other corp. who pays you is who you work for. Your loyalty is to Starbucks not Disney, now I do say that Starbucks is a loyal and good company to its employees.