Why are you getting your knickers in a twist because a vlogger - who used to work at WDW, and who is a Disney fan - points out egregious upkeep problems and a piece of crappy overpriced merchandise at WDW? Should those issues not be pointed out at all? Or should park guests who pay thousands of dollars a visit overlook things like that and say, "Oh well, half of the doorway of Keystone Clothiers fell off, taking a light fixture with it, and oh look, a huge fountain broke in half, la de da, who cares, let's go get a Mickey bar"?