WDW IT Layoffs 1/30/2015

ford91exploder

Resident Curmudgeon
O
Eeeehhhh...sortof.

There are three phases to any major IT enhancement.

1) Pre-planning (this should be labor heavy, but generally isn't)
2) Implementation (this is labor heavy)
3) Daily Execution (generally labor light)

(training and testing cycles I lump in with Implementation)

It's not as simple as them just "outsourcing everything overseas".


Oh but many times that's exactly what's done by graduates of prestigious universities who believe the BRAVO-SIERRA spewed by Harvard Business School most famous case study is 'IT does not matter' Google it
 

englanddg

One Little Spark...
I supposed I should explain IT, and what it really is, to those who don't get it.

Our job is not to make your job easier, it's to learn your job, and automate it.

You confuse consumer electronics with business IT.

When you get a "new" feature on your system, that's us, as a collective, cracking out code and solutions to make you less and less relevant, and less and less valuable to the organization.

Our job, ideally, is to make you irrelevant. And yes, that includes accountants (gosh, that's the EASIEST field to cut out of the loop), but it goes further.

As you applaud automation, and demand it as a consumer, you also sign your own death warrants for your jobs.

Because, that is what IT does. Simplify, streamline and our primary argument for investment is reducing labor.

That...DOES NOT MEAN, that IT is your enemy. It does, however, mean that you should embrace it a bit more than you do, and the next time you say your "computer isn't working right" and call the helpdesk, you should have some humility...

Just remember, that excel spreadsheet it takes you 3 hours to make every week and email out to your "bosses"....would most likely take me, and other IT pros, a few hours of programming to side-step and automate.
 
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ford91exploder

Resident Curmudgeon
Most large organizations are, as their IT dept is wholly isolated from actual operations, and there is a ton of internal politics (including budgetary) blended into it.

I deal primarily with large to very large organizations and what ive seen is each IT function outsourced to a DIFFERENT company, Help Desk company A, HW Maint Company B, Systems Analysys C, Coding D etc, Data Center E etc,etc,ad nauseum That's the kind of IT train wreck I frequently visit...
 

englanddg

One Little Spark...
I deal primarily with large to very large organizations and what ive seen is each IT function outsourced to a DIFFERENT company, Help Desk company A, HW Maint Company B, Systems Analysys C, Coding D etc, Data Center E etc,etc,ad nauseum That's the kind of IT train wreck I frequently visit...
If you have a VERY strong central IT control team, that works.

Otherwise, yeah, it falls apart very quickly.

I work for far smaller companies (though I've done large scale work), and they have the same issue.

Heck, I'VE had that same issue...

The reality is...just because you know (insert skill) doesn't mean you understand the whole system.

And, the more you outsource, the less they all do.
 

HDS

Well-Known Member
5 year cycle. Big new tie chocked thin air breather comes in and out sources IT to save company money and get a gold star. 5 years down the line everyone is ed at the outsourcing firm because they don't get things done timely and have no stake in the company to even bother to care. Higher ups see that they can no longer skip the ticketing ques to get their stuff fixed first, says bring in-house IT back! 5 years later a long comes new Big tie chocking thin air breather and it starts again. A lest that's what I have seen.
 

Funmeister

Well-Known Member
Eeeehhhh...sortof.

There are three phases to any major IT enhancement.

1) Pre-planning (this should be labor heavy, but generally isn't)
2) Implementation (this is labor heavy)
3) Daily Execution (generally labor light)

(training and testing cycles I lump in with Implementation)

It's not as simple as them just "outsourcing everything overseas".

Well, with all due respect my friends who were laid off were told their jobs were being outsourced to India. They were then told they could stay less bonuses and benefits. With that being said in this circumstance it is exactly what I said it was because that was the reality. I am not questioning your "3 Phases of IT enhance... blah blah blah." I was stating fact of what is really happening in certain situations based on people I know who are going through it.

BTW...the friends I know did NOT work on MyMagic and have been with the company for 17 years, 26 years and 23 years. Sooooo.....they were not temporary IT workers who were destined to be out of a job once their project was complete.
 

ford91exploder

Resident Curmudgeon
I supposed I should explain IT, and what it really is, to those who don't get it.

Our job is not to make your job easier, it's to learn your job, and automate it.

You confuse consumer electronics with business IT.

When you get a "new" feature on your system, that's us, as a collective, cracking out code and solutions to make you less and less relevant, and less and less valuable to the organization.

Our job, ideally, is to make you irrelevant. And yes, that includes accountants (gosh, that's the EASIEST field to cut out of the loop), but it goes further.

As you applaud automation, and demand it as a consumer, you also sign your own death warrants for your jobs.

Because, that is what IT does. Simplify, streamline and our primary argument for investment is reducing labor.

That...DOES NOT MEAN, that IT is your enemy. It does, however, mean that you should embrace it a bit more than you do, and the next time you say your "computer isn't working right" and call the helpdesk, you should have some humility...

Just remember, that excel spreadsheet it takes you 3 hours to make every week and email out to your "bosses"....would most likely take me, and other IT pros, a few hours of programming to side-step and automate.

Exactly, And there are those of us using robots to automate tasks as well, However we as a society have not thought through the impact on PEOPLE, Most people are not aware as a result of the first crude robots replacing humans on assembly lines Richard Nixon thought about creating a minimum guaranteed income program.
 

flynnibus

Premium Member
BTW...the friends I know did NOT work on MyMagic and have been with the company for 17 years, 26 years and 23 years. Sooooo.....they were not temporary IT workers who were destined to be out of a job once their project was complete.

Thanks for that confirmation.. that's what I read into the details provided as well. IT Strategy changing - not MM+ jibjab.
 

ford91exploder

Resident Curmudgeon
If you have a VERY strong central IT control team, that works.

Otherwise, yeah, it falls apart very quickly.

I work for far smaller companies (though I've done large scale work), and they have the same issue.

Heck, I'VE had that same issue...

The reality is...just because you know (insert skill) doesn't mean you understand the whole system.

And, the more you outsource, the less they all do.

Trouble is the places that DO this kind of stuff generally DO NOT have a strong IT governance function, So its a CHARLIE-FOXTROT when you get there and it generally takes 10x as long to fix because nobody's responsible for anything.
 

ford91exploder

Resident Curmudgeon
Thanks for that confirmation.. that's what I read into the details provided as well. IT Strategy changing - not MM+ jibjab.

Hard to imagine Disney IT getting worse, But we may look back on these as the golden days of Disney IT and with the confirmed stories about the laid off being offered jobs at lower rates sans benefits it looks like this was all about trying to drive a few points of margin.
 

flynnibus

Premium Member
Hard to imagine Disney IT getting worse, But we may look back on these as the golden days of Disney IT and with the confirmed stories about the laid off being offered jobs at lower rates sans benefits it looks like this was all about trying to drive a few points of margin.

From my interactions with the business... there was no 'golden days' :) And this appears to be management getting on the bandwagon that is common for many large enterprises turning to contracting.
 

ford91exploder

Resident Curmudgeon
From my interactions with the business... there was no 'golden days' :) And this appears to be management getting on the bandwagon that is common for many large enterprises turning to contracting.

Flynn, What I meant was that we would see the CURRENT sorry state of Disney IT as it's 'Golden Age' as it devolves into contracting induced chaos. What so many technogically illiterate managers do not realize is IT is frequently the 'secret' behind market and or segment leadership.
 

ChrisM

Well-Known Member
I supposed I should explain IT, and what it really is, to those who don't get it.

Our job is not to make your job easier, it's to learn your job, and automate it.

You confuse consumer electronics with business IT.

When you get a "new" feature on your system, that's us, as a collective, cracking out code and solutions to make you less and less relevant, and less and less valuable to the organization.

Our job, ideally, is to make you irrelevant. And yes, that includes accountants (gosh, that's the EASIEST field to cut out of the loop), but it goes further.

As you applaud automation, and demand it as a consumer, you also sign your own death warrants for your jobs.

Because, that is what IT does. Simplify, streamline and our primary argument for investment is reducing labor.

That...DOES NOT MEAN, that IT is your enemy. It does, however, mean that you should embrace it a bit more than you do, and the next time you say your "computer isn't working right" and call the helpdesk, you should have some humility...

Just remember, that excel spreadsheet it takes you 3 hours to make every week and email out to your "bosses"....would most likely take me, and other IT pros, a few hours of programming to side-step and automate.

Outstanding post.

Thankfully we will be developing ourselves out of our jobs last. But that day is certainly coming. We'll make sure to turn off the lights before we leave.
 

DocMcHulk

Well-Known Member
Pretty sure almost all Disney's IT is ran by Xerox.
That is my understanding as well. Maybe not Xerox, but a lot of it is outsourced. I believe it's mainly the "low level positions" that are outsourced.

Most jobs I've seen posted are senior or manager positions. maybe project, servers, or telecom. But you never see help desk, level 1, or level 2 technician postings.
 
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