Wow, you are really a class act.
LOL. This has *nothing* to do with entitlement. He is a *paying* hotel guest, and should be able to enjoy the *quiet* pool and other facilities without being swarmed and attacked by several wasps on the property. He should have been compensated for having been inconvenienced and for the pain. Ouch.
He certainly didn't arrive at the hotel stung with several wasp bites, yet he pays this hotel to suffer while there and depart in a worse state than when he arrived. Not cool.
Wow, that sounds pretty bad.
Very well said and I totally agree. And, I would have comped you without question. That had to have been painful.