Someone's clearly never been to a Six Flags... or even SeaWorld recently. Otherwise you'd realize just how hyperbolic this comparison is.
Universal has always closed relatively early. Why are we acting like this is breaking news? Or that it's indicative of overall poor operations?
Disneyland is located in a suburb in an entirely different state, with does things differently and has different demands than Universal's neighbors.
CityWalk's food is atrocious? Really?
Try buying 4 kids their own lightsabers. The wands will look like a bargain.
I'm not saying they're the worst, Six Flags and SeaWorld have them beat, but they are light years away from Disney's quality of service.
Universal has always closed early... when their attendance levels were less than half of what WDW acquired. Since then, IOA has become the 2nd most popular park in Orlando (according to TEA numbers, and I believe it as I visit each resort each week). How Universal continues to operate like in the Pre-Potter days will always be perplexing to me.
Never said CityWalk, but the quality of Antojitos and Cowfish, my usual favorites, has diminished my last few visits, unfortunately.
I see more people purchasing wands than lightsabers, I'm not trying to argue who is selling more. I just want to make the point that Universal isn't the bargain it once was. Prices have matched WDW now, and that's where expectations are for most people.
Also, WDW has far better food and service when it comes to quick service. Sure they both serve the typical tenders and burgers, but WDW has several great QSR options that are far better than anything at UOR. Satu'li, Connections, Docking Bay, Regal Eagle, Harbour House.
Minion Cafe is ok, and Cafe La Bamba seriously challenged WDW service/value when it opened last year, but the quality has dropped heavily over the past few months.