bumping my thread again, because I really want to see one of my favorite rides receive the attention it deserves. None of this, or most of what has been brought up in this thread has been addressed and I was hoping it would for it's 20th anniversary a few days ago.
The A/C throughout the building seems to not work too well and the building is/was stuffy. Throughout the queue and on the ride vehicles, paint is chipped, worn off, or covered with smudges and grime. The rugs in the lobby are taped down with black duct tape.
It baffles me that when installing LCD TVs in the libraries, their image settings were never adjusted to where they aren't blatantly obvious LCD TVs with the backlight turned all the way up. It would take all of 5 or 10 minutes!! The audio in the library pre-show was so quiet that when standing in the back of the room, I could not make out the narration at all. I already know what it says, but how many people don't? How is this supposed to be intimidating or creepy in any way if you CAN'T HEAR IT??
The boiler room lights are almost always at worklight levels now. Note that there is a lot of show lighting in the ceiling, but all of it is overpowered by the incandescent light bulbs being too bright. The show quality of the ride itself still varies from "decent" to "needing attention" depending on which shaft you board.
Disney, This is one of only a handful of rides at WDW where the presentation and tech can even complete with the level of Spiderman, Forbidden Journey, Gringotts, etc. Why do you allow such a flagship attraction to operate in any less than tip top shape?