lazyboy97o
Well-Known Member
It’s a gift that keeps on giving!Somehow it got better. Amazing.
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It’s a gift that keeps on giving!Somehow it got better. Amazing.
What I'm pointing out is how vapid and potentially dangerous it is when "random guys on the internet" go over the line from discussing what they like and don't like to claiming that their biased personal preferences are a more compelling indication of what should be done by a business than a business' professional expertise and research. There is a very big problem in this country with entitlement mentality - it infects everything - and the seed of it are these self-ratifying rationalizations for marginalizing or undercutting anything that one does not like. The now-infamous "childless millennials" rant is a great example of where the ping-ponging of that attitude could go, from a mature person to a less mature person to an even less mature person. What behaviors did this "angry mom" actually practice in the park, being that she harbored such attitudes? What kind of entitled conduct did she engage in justified in her mind by her rationalizations?Or, as you have pointed out here, don't have a better answer to how to handle a situation like this than random guys on the internet that think they know how to run a park?
And maybe they'll do that again in the future, probably with better provisions for security than before. However, presuming that that was a requirement of the situation regardless of whatever circumstances precluded it this time is utterly without merit. Hate it - no problem. But leave it at hate.Honestly what's sad about this to me is that the solution of just letting them in would have worked (and has in the past).
That's the very first good idea any of you have posted in this thread. It would have taken some doing to get prepared for it, so it probably still would have evoked the same vapid vitriol from those clinging to their irrational arguments, but at least you're thinking more broadly than just the impact on guests.I would think you could even photo the tickets and get them scanned in later when the system was back on so that they couldn't just save that ticket for another day (if that was such a large concern).
Let's see how many other posters publicly agree with you about this.You do realize that this is a fan site, and that nobody making "suggestions" on this topic actually believe they are making recommendations that Disney will read and follow?
It sure does.It really depends on the type of failure they were experiencing.
Notice he didn't reply to Len's post about Epcot letting people in, doesn't fit his arrogant know it all narrativeIt just keeps going!
Right here....Let's see how many other posters publicly agree with you about this.
Let's see how many other posters publicly agree with you about this.
And here.Right here....
Sounds good. You’ll note that each time you hand out another load of b#ll#cks, or will it be a cumulative report at the end of the quarter?Super. I'll make note of all 7 of you and be sure to craft my replies in the future around your acknowledgment that you are just a "random person on the Internet hot-to-trot to incur risks onto the company without personal accountability for having made that decision" and therefore don't "actually believe they are making recommendations that Disney will read and follow".
So no response to Disney’s experts once again incurring unacceptable risks onto the Company?Super. I'll make note of all 7 of you and be sure to craft my replies in the future around your acknowledgment that you are just a "random person on the Internet hot-to-trot to incur risks onto the company without personal accountability for having made that decision" and therefore don't "actually believe they are making recommendations that Disney will read and follow".
It's certainly not ideal to experience a system failure. I hope and imagine they've learned something from this, but I can't help but chuckle that people were "trapped outside the gates!" Um ... that's not exactly trapped. Momentarily inconvenienced? Yes. This is not 3rd class on the Titanic though.On Monday part of the ticketing system failed which resulted in only those with Magic Bands being able to gain entry to the parks and everyone else being trapped outside the gates! In around 2002 I was at the parks and the system wasn't working one day but they allowed us in the park with no fuss, is this yet another sign of poor customer service? As most people are using tickets that are going to expire anyway would it really cost Disney anything to have let these people into the park? Would they have spent more in the parks feeling Disney had treated them right and after all if they are stuck outside they are not spending and are not going to be in such a great mood when/if they did get in the park. In my view this was a total failure of Disney to have a backup plan or for on-site management to be empowered to make a decision to just let people in.
https://www.theticketingbusiness.com/2019/07/30/walt-disney-world-apologises-ticketing-debacle/
It's certainly not ideal to experience a system failure. I hope and imagine they've learned something from this, but I can't help but chuckle that people were "trapped outside the gates!" Um ... that's not exactly trapped. Momentarily inconvenienced? Yes. This is not 3rd class on the Titanic though.
And no, you would never "just let people in". Oh the chaos.
The MK was letting everyone in for morning EMH today without checking MagicBands. Apparently some sort of tech issue that prevented validation.
Hey. Whoa whoa whoa. I fully reserve the right to be blatantly wrong at least once a day.Oh no?
“Never” sure came fast.
Chaos? Just set your system so that every ticket presented at the turnstile is accepted. Most wouldn't even realize there had been a problem. People aren't hovering around the MK gates waiting for that one magic moment where an expired ticket can slip through.It's certainly not ideal to experience a system failure. I hope and imagine they've learned something from this, but I can't help but chuckle that people were "trapped outside the gates!" Um ... that's not exactly trapped. Momentarily inconvenienced? Yes. This is not 3rd class on the Titanic though.
And no, you would never "just let people in". Oh the chaos.
So yeah ... I guess I assumed? This does surprise me though. Let people in with no validation? I wonder if that's really what happened or if they saw it incorrectly? Interesting.
@lentesta watches such things as his job. This is also not something new. Not letting people in was the unusual behavior.Hey. Whoa whoa whoa. I fully reserve the right to be blatantly wrong at least once a day.
Back to bed now.
So yeah ... I guess I assumed? This does surprise me though. Let people in with no validation? I wonder if that's really what happened or if they saw it incorrectly? Interesting.
You really have to wonder what idiot made the choice not to let them in, and we can only hope that person is no longer in charge of making those type of decisions.@lentesta watches such things as his job. This is also not something new. Not letting people in was the unusual behavior.
Pretty sure he was referring to not checking magic bands to identify resort guests. Not meaning they were letting guests in without tickets.Oh no?
“Never” sure came fast.
You read that as the Magic Band was verifying admission but not EMH eligibility?Pretty sure he was referring to not checking magic bands to identify resort guests. Not meaning they were letting guests in without tickets.
As I said earlier it depends what the specific problem is. There are numerous types of failures and all have different impacts.
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