The worst decision WDW ever made?

[NickMaio]

The worst decision for my family was WDW's pennywise and pound foolish monetizing of shorter wait times by introducing ILL/G+... while making changes to staffing and capacity that it knew would increase standby wait times, and structuring queues to ensure that standby guests would be able to see (and be demoralized by) just how many lightning lane guests were gaining priority access, all to further incentivize ILL/G+ purchases.

Of all the changes, downgrades, and cuts WDW has made in the 10+ years we've been visiting as a family, that was the one that eroded the quality and pleasantness of our visits the most, and broke the proverbial camel's back as far as us wanting to return. We have no desire to deal with the time-consuming hassle and extra expense of ILL/G+, and no desire to deal with the time-consuming hassle and [still hugely expensive] exercise of waiting in standby lines that WDW has intentionally made longer and slower -- either way, we lose.

Well said........

 

[DisneyFanatic12]

Getting rid of the absurdly strong AC. Okay, maybe not the worst decision, but I miss almost needing a coat in most buildings!

 

[RoadiJeff]

Pleasure Island and the AC.

Kungaloosh!

 

[Mondo]

I honestly think the removal of Splash Mountain may prove to cost Disney millions of dollars in lost revenue every year. As Foxx Nolte of Passport2Dreams once said, Disney’s core product is nostalgia. People remember that name, and it invokes images of a thrilling, refreshing splash on a beautiful day.

If Disney had changed the name to Tiana’s Splash Mountain, or Splash Mountain with Princess Tiana, this wouldn’t be as much of a problem, but to the uninvested casual it just appears as though there isn’t a flume ride anymore.

 

[Jrb1979]

The worst decision for my family was WDW's pennywise and pound foolish monetizing of shorter wait times by introducing ILL/G+... while making changes to staffing and capacity that it knew would increase standby wait times, and structuring queues to ensure that standby guests would be able to see (and be demoralized by) just how many lightning lane guests were gaining priority access, all to further incentivize ILL/G+ purchases.

Of all the changes, downgrades, and cuts WDW has made in the 10+ years we've been visiting as a family, that was the one that eroded the quality and pleasantness of our visits the most, and broke the proverbial camel's back as far as us wanting to return. We have no desire to deal with the time-consuming hassle and extra expense of ILL/G+, and no desire to deal with the time-consuming hassle and [still hugely expensive] exercise of waiting in standby lines that WDW has intentionally made longer and slower -- either way, we lose.

I disagree. I think G+/ILL was a good idea. I think they haven't gone far enough to cap it like the majority of other parks.


IMO the worst mistake is the IP mandate. Too much focus on putting IP into the parks even if it doesn't fit.

 

[Minnesota disney fan]

The worst decision for my family was WDW's pennywise and pound foolish monetizing of shorter wait times by introducing ILL/G+... while making changes to staffing and capacity that it knew would increase standby wait times, and structuring queues to ensure that standby guests would be able to see (and be demoralized by) just how many lightning lane guests were gaining priority access, all to further incentivize ILL/G+ purchases.

Of all the changes, downgrades, and cuts WDW has made in the 10+ years we've been visiting as a family, that was the one that eroded the quality and pleasantness of our visits the most, and broke the proverbial camel's back as far as us wanting to return. We have no desire to deal with the time-consuming hassle and extra expense of ILL/G+, and no desire to deal with the time-consuming hassle and [still hugely expensive] exercise of waiting in standby lines that WDW has intentionally made longer and slower -- either way, we lose.

Our family feels the same way - no desire to go to this rendition of WDW at all.
Universal is our favorite theme park now, and we keep finding things we never saw on every trip. Love it!

 

[DW Aficionado]

Getting rid of Splash Mountain

 

[Minnie1976]

Not MM+, but how much money they put into MM+. Aside from the financial issue and the new FP+ system, I still have faith in the system having some major potential benefits in the future.

FP+ was the beginning of messing things up.
FP was fine but FP+ . It is graduated from there and then showed Disney’s greed.