While it would be absolutely lovely and amazing if everything in the interactive que areas was always kept in working order, I can't, in good conscience, lay all of the fault on management or maintainance. It's easy to say what they should or could be doing if they would hire more people, spend more money, or whatever. However, given the fact of the shear number of people using the que area and that a certain percentage seem to be hell bent on destroying anything in their path, I hate to make that judgement. Something could be fixed and two hours later be broken again. That said, we would like to expect, somehow, for more of the interactives be kept in working order for longer periods of time.
Side note. This is not a problem at just Disney. You will find the same thing at park and museum exibits.
Yes, I agree that destructive behavior by some members of the general public is a problem all over, not just at WDW.
However, it also is not a new problem. You possibly might remember the "Keep America Beautiful" campaign of the 1970s. You might recall graffiti that was common on public places then too, such as NYC subways. I recall broken exhibits, vandalized rides, etc. in the 1960s and 1970s at places whose names did not start with 'Disney'. Human nature is no different today than it was 40 or 50 years ago.
The difference today is that corporate Disney has cut maintenance budgets and stopped trying to keep up with the destructive behavior at WDW.
Sorry for trotting this out once more but Walt Disney's words from over 50 years ago were relevant then and they still are relevant today:
"When I started on Disneyland, my wife used to say 'But why do you want to build an amusement park? They're so dirty.' I told her that was the point, mine wouldn't be."
And also:
"Everybody thinks that Disneyland is a goldmine but we have had our problems. You've got to work it and know how to handle it. Even trying to keep that park clean is a tremendous expense. And those sharp-pencil guys tell you, 'Walt, if we cut down on maintenance, we'd save a lot of money.' But I don't believe in that. It's like any other show on the road; it must be kept clean and fresh."
It takes effort to keep a public place clean and functional. In corporate Disney's case, they have to cough up the money and pay for it.
Instead, in just fiscal 2014 alone, Disney spent over
$6.7 billion buying back its own stock. That's almost equal to the entire revenue collected at WDW in 2014. Disney easily can afford a couple of hundred million more to keep its global theme parks up to its old standards. They simply choose not to.
Corporate Disney leadership has priorities and those no longer include maintaining the theme parks to the standards that once were the envy of the industry.