The Spirited Back Nine ...

[ford91exploder]

Are you a sub commander?

(I feel like I'm the only one who liked that movie)

If they are they will not tell you unless you also wear the dolphins, It's not known as 'The Silent Service" for nothing.

 

[wdwmagic]

sorry to go off tangent here,but here is a couple of pics of the new paramount park in London soon to start building,Disneyland Paris should be worried even more so now,Easter 2020 is projected opening date,looks phenomenal! Sorry for link to other site boss

http://disneyandmore.blogspot.com/2014/11/new-artwork-for-london-paramount-park.html

I really wonder if this will ever get going. Will be interesting to see.

 

[ford91exploder]

The really scary thing is that all of Disney's current strategies, whether we like them or not, seem to be working wonderfully, at least in terms of maximizing profits and maintaining their workforce. Who are we to say they're charting the wrong course?

I don't know about 'maintaining' their workforce - when WDW was at it's apex it had career CM's, starting pay for low level jobs was 2.3X minimum wage, CP MEANT something as CP'ers were assigned as assistants to PROFESSIONALS like Managers, Imagineers, Engineers and Accountants as well as rotating to the 'front lines' so they could LIVE customer service.

Now WDW imports people from third world countries on guest worker visas, CP'ers are staff augmentation Custodial/Food Prep give me a break part time is rampant and all of this shows.

I get interns to work with generally working on BS/MS/PHD in Computer Science and/or Electronic Engineering and they remind me of ME back at that stage and I do my D---est to make sure that they take away MORE than a pay check for the 60-90 days I have them (yes we pay ours).

Yes Iger and team are reaping the rewards of PAST investment, What of the future eventually without maintenance and investment all systems fail eventually.

 

[Bairstow]

I don't know about 'maintaining' their workforce - when WDW was at it's apex it had career CM's, starting pay for low level jobs was 2.3X minimum wage, CP MEANT something as CP'ers were assigned as assistants to PROFESSIONALS like Managers, Imagineers, Engineers and Accountants as well as rotating to the 'front lines' so they could LIVE customer service.

Now WDW imports people from third world countries on guest worker visas, CP'ers are staff augmentation Custodial/Food Prep give me a break part time is rampant and all of this shows.

I get interns to work with generally working on BS/MS/PHD in Computer Science and/or Electronic Engineering and they remind me of ME back at that stage and I do my D---est to make sure that they take away MORE than a pay check for the 60-90 days I have them (yes we pay ours).

Yes Iger and team are reaping the rewards of PAST investment, What of the future eventually without maintenance and investment all systems fail eventually.

It hasn't failed yet.

You're right about Disney profiting by exploiting workers on visas. I've been on LYNX buses headed to the TTC from downtown Orlando, full of Haitian women in Disney resort costumes, who all arrived at the station together, and if some of the reports I've read are right, are likely all sharing the same 1-bedroom apartment.

 

[flynnibus]

The really scary thing is that all of Disney's current strategies, whether we like them or not, seem to be working wonderfully, at least in terms of maximizing profits and maintaining their workforce. Who are we to say they're charting the wrong course?

Congratulations on summarizing what Short Term thinking is and illustrating why many Western societies think American enterprise has no soul.

Just because something works today, does not mean it will continue working in the future. Just because something looks like its working, doesn't mean its not hurting something else... something else that can be far more difficult to fix.

Just because I can drive my workers into the ground because they have no where else to go doesn't mean I should. Do you have any comprehension at all about the relationship between work quality and worker satisfaction?

When your business is customer service and exceeding expectations... you won't get there with employees who are treated like crap and only work there out of lack of something better.

Before the 2008 meltdown, Disney (DL in particular) was having an aweful time in employee quality and retention... because of the 'course' you are advocating as not so bad. The issue only improved when employees were happy to have any job they could. So now they have a more stable workforce... of inferior employees.

Yeah, who are we to say any of the above is wrong?

 

[Bairstow]

Congratulations on summarizing what Short Term thinking is and illustrating why many Western societies think American enterprise has no soul.

Just because something works today, does not mean it will continue working in the future. Just because something looks like its working, doesn't mean its not hurting something else... something else that can be far more difficult to fix.

Just because I can drive my workers into the ground because they have no where else to go doesn't mean I should. Do you have any comprehension at all about the relationship between work quality and worker satisfaction?

When your business is customer service and exceeding expectations... you won't get there with employees who are treated like **** and only work there out of lack of something better.

Before the 2008 meltdown, Disney (DL in particular) was having an aweful time in employee quality and retention... because of the 'course' you are advocating as not so bad. The issue only improved when employees were happy to have any job they could. So now they have a more stable workforce... of inferior employees.

Yeah, who are we to say any of the above is wrong?

Those record profits, though.

 

[ford91exploder]

It hasn't failed yet.

You're right about Disney profiting by exploiting workers on visas. I've been on LYNX buses headed to the TTC from downtown Orlando, full of Haitian women in Disney resort costumes, who all arrived at the station together, and if some of the reports I've read are right, are likely all sharing the same 1-bedroom apartment.

No it has not, However absent new investment it will and that means investment on the order of 20% which is the historic norm for WDW and UNI.

TWDC stock will TANK when Iger/Staggs/Rasulo cash out because there is no good succession planning, Right now this is the same problem with CSCO - there is no good internal candidate for Chambers successor. It's probably WHY the BoD extended Iger's contract so they can keep looking for a new top management team.

 

[ford91exploder]

Congratulations on summarizing what Short Term thinking is and illustrating why many Western societies think American enterprise has no soul.

Just because something works today, does not mean it will continue working in the future. Just because something looks like its working, doesn't mean its not hurting something else... something else that can be far more difficult to fix.

Just because I can drive my workers into the ground because they have no where else to go doesn't mean I should. Do you have any comprehension at all about the relationship between work quality and worker satisfaction?

When your business is customer service and exceeding expectations... you won't get there with employees who are treated like **** and only work there out of lack of something better.

Before the 2008 meltdown, Disney (DL in particular) was having an aweful time in employee quality and retention... because of the 'course' you are advocating as not so bad. The issue only improved when employees were happy to have any job they could. So now they have a more stable workforce... of inferior employees.

Yeah, who are we to say any of the above is wrong?

THIS

How can I like this 10,000 times

 

[Furiated]

Random OT post (as I am wont to do): I received a survey from WDW today regarding my recent stay at AKL-KV. Interesting points included asking if I would prefer a walk-in shower with a bench, handheld shower attachment, and rainshower head to a traditional shower/tub combo (yes, please) and if I would be willing to forego a porch or balcony in order to have a dip pool or hot tub. Let me think about this for a moment: pool/hot tub time where I don't have to deal with the screaming, unwashed (and possibly un-potty trained) urchins of the masses? I couldn't say "yes" quickly enough!

Just got the same survey with those same exact questions about my recent DVC stay at Boardwalk.

 

[CDavid]

Congratulations on summarizing what Short Term thinking is and illustrating why many Western societies think American enterprise has no soul.

Just because something works today, does not mean it will continue working in the future. Just because something looks like its working, doesn't mean its not hurting something else... something else that can be far more difficult to fix.

Just because I can drive my workers into the ground because they have no where else to go doesn't mean I should. Do you have any comprehension at all about the relationship between work quality and worker satisfaction?

When your business is customer service and exceeding expectations... you won't get there with employees who are treated like **** and only work there out of lack of something better.

Before the 2008 meltdown, Disney (DL in particular) was having an aweful time in employee quality and retention... because of the 'course' you are advocating as not so bad. The issue only improved when employees were happy to have any job they could. So now they have a more stable workforce... of inferior employees.

Yeah, who are we to say any of the above is wrong?

THIS

How can I like this 10,000 times

Indeed. Well said Flynn.

 

[flynnibus]

Those record profits, though.

Companies and their employees are not evaluated solely on 'profits' in most parts of the world. Its that very focus and justification that shows just how broken society has gotten. There is a reason the US never ends up on top of 'best countries to live in' rankings.. and failing to address short term vision is a large part of it.

 

[ford91exploder]

Companies and their employees are not evaluated solely on 'profits' in most parts of the world. Its that very focus and justification that shows just how broken society has gotten. There is a reason the US never ends up on top of 'best countries to live in' rankings.. and failing to address short term vision is a large part of it.

And oddly enough those non-US companies are buying up the wreckage of US companies which were run for the 'bottom line' till there was no bottom line left. The employees and products did not fail but management surely did.

It seemed EVERY sector of the economy was healthier when companies were run to ensure STEADY profitabilty as opposed to growth in profit margins only.

 

[RSoxNo1]

You mean like they used to have?

I would love to see these checklists for every attraction.

 

[Bairstow]

Congratulations on summarizing what Short Term thinking is and illustrating why many Western societies think American enterprise has no soul.

It's a publicly-traded company, not a kitten.
It's not supposed to have a soul.

Also, what "western societies" are you talking about?
I have no idea what frame of reference you're speaking from or what line of criticism of free market capitalism you think you're taking up.

Just because something works today, does not mean it will continue working in the future. Just because something looks like its working, doesn't mean its not hurting something else... something else that can be far more difficult to fix.

...and just because Disney previously undertook a massive scale of investment in their Florida project at one point does not mean that such a scale of investment is prudent, let alone necessary, today.

From my understanding, Disney began to slowly scale back both its Florida operating costs and expansion (save for resorts) in the late '90s.
Things have been going pretty well for them so far, with absolutely no tangible signs that the public is getting dissatisfied with the level of service or range of park offerings.

Just because I can drive my workers into the ground because they have no where else to go doesn't mean I should. Do you have any comprehension at all about the relationship between work quality and worker satisfaction?
When your business is customer service and exceeding expectations... you won't get there with employees who are treated like **** and only work there out of lack of something better.

No, you totally will.
Or rather, Disney does.

 

[Bairstow]

Before the 2008 meltdown, Disney (DL in particular) was having an aweful time in employee quality and retention... because of the 'course' you are advocating as not so bad. The issue only improved when employees were happy to have any job they could. So now they have a more stable workforce... of inferior employees.
Yeah, who are we to say any of the above is wrong?

Speculating internet fans who aren't running a $45 billion multinational and producing record profits?

It seemed EVERY sector of the economy was healthier when companies were run to ensure STEADY profitabilty as opposed to growth in profit margins only.

You are mistaking a cause for an effect.

No it has not, However absent new investment it will and that means investment on the order of 20% which is the historic norm for WDW and UNI.

Ok, when then?

 

[flynnibus]

It's a publicly-traded company, not a kitten.
It's not supposed to have a soul.

Wow.. you're batting 1.000

Here's a hint... Corporate Responsibility... It's not just slideware in other parts of the world.

Also, what "western societies" are you talking about?
I have no idea what frame of reference you're speaking from or what line of criticism of free market capitalism you think you're taking up.

Yup - its clear you aren't even aware of the other ways of working. Educate yourself.

From my understanding, Disney began to slowly scale back both its Florida operating costs and expansion (save for resorts) in the late '90s.

Uhh.. no. It was called 9/11 - not a planned pull back.

 

[stevehousse]

I think, perhaps, this is a good place to drop this article,

'What it's Really Like to Work at Walt Disney World'

In @WDW1974 threads, we're talking more about management and guest experience.
Here's an article where we see how those decisions impact the average worker in the parks.

This article was posted in here the other day and now has it's own thread. I will say the pixie duster comments in that thread are just gross and appalling!

 

[Atomicmickey]

This article was posted in here the other day and now has it's own thread. I will say the pixie duster comments in that thread are just gross and appalling!

Ack. Sorry. I'll delete it.

 

[CDavid]

Things have been going pretty well for them so far, with absolutely no tangible signs that the public is getting dissatisfied with the level of service or range of park offerings.

Declining occupancy numbers at the resorts, and stagnant or declining park attendance (Studios), not possibly a clue?

This article was posted in here the other day and now has it's own thread. I will say the pixie duster comments in that thread are just gross and appalling!

Didn't realize it had its own thread, but I'll look for it. Thanks.

 

[flynnibus]

Declining occupancy numbers at the resorts, and stagnant or declining park attendance (Studios), not possibly a clue?

No! Because the only thing that matters is the numbers we post to Wall Street.. duh! o/` EVERYTHING IS AWESOME! o/`

Growth through price increases... what do you mean that's not a sustainable growth plan? The record profits this quarter prove you otherwise! You stupid internet fan!