ford91exploder
Resident Curmudgeon
With MM+/Next Gen, Is anyone really shocked with the failures of the multiple IT contractors? (Heard a rumor that some of the outsourcing was overseas; can anyone confirm or deny it?)
This is the same company that brought you Go.Com and many failed internet ventures.
Not surprised multiple failures are inevitable when you have a weak IT team without the technical depth to oversee all aspects of system development. Disney IT consists largely of project managers but there is no strong internal technical group to perform QA on the contracted work product.
Overseas outsourcing is cheaper (in Dollars) so it would surprise me if Disney DID NOT use a overseas outsourcer to write the bulk of the code for this system.
Key is DIsney fundamentally does not GET technology, Perhaps Spirit can confirm but I would not be surprised if Disney was the type of organization where the executive assistants PRINT OUT emails and web pages for the executives.
In companies like this the exec's are truly surprised when the public is underwhelmed with system performance because they have NEVER USED the system.