SuddenStorm
Well-Known Member
It reminds me of a conversation I had at an OC party maybe 10 years ago. The man I was talking to had been a manager at Disneyland's Plaza Inn during his youth. He said they always ordered top-shelf ingredients, with great roasts and plump chickens and such. Then Paul Pressler arrived in 1995 and almost immediately they were forced to change vendors, cut longtime suppliers, and go for cheaper cuts of meat and lesser ingredients. The quality crashed. He left Disneyland within a year and was a senior manager for a swanky restauranteur in OC. He says when he takes the family to Disneyland now, he can tell they're still using lesser ingredients and cheaper preparations. It was a fascinating conversation that stuck with me!
It's this kind of random piece of insight that makes this forum worth it. It's quite surreal to learn just how much Disneyland's standards have fallen. I wonder how many people in TDA know the quality of service that got the place it's reputation- and how the quality of service and offerings present today often doesn't live up to that. Or, the frumpy CM's who complain about pay while doing the absolute minimum effort but since they're 'Disney'. Do they realize that the expectations for CM's today are basically nonexistent?
It's worth mentioning that while each restaurant location at Disneyland has a designated 'chef', they aren't chefs in the traditional sense like they would be at any restaurant outside Disney. They're really just there to maybe do a quality check of the food being served and to talk to guests that have concerns about the food or menu options. Their control over menu items is limited.