Gabe1
Ivory Tower Squabble EST 2011. WINDMILL SURVIVOR
Not making excuses as I am not a fan of this. However, this is common practice nowadays. Including training their replacements. I love my company and they do a lot of good. But they also did something similar. We started to outsource much of our general IT support to Accenture. And these individuals are based out of India. Did something similar to another branch, which is now out of the Philippines.
It is so much cheaper to outsource these roles. Ridiculously cheaper. And when you are a global company and not just an American company anymore, this happens a lot. Again, not exactly a fan but I understand the reasons.
The University my DD works for also outsources to India for inquiries. It is a head scratched to her. Nothing like an individual answering questions that has never stepped foot in the country let alone the University clarifying questions for prospective students here from across the globe.
