Imagine this situation: After a full day in the parks, you are dead tired. After waiting for a bus or monorail, you finally get back to your resort, and all you want to do is get in bed and recharge your batteries for your big day at Epcot tomorrow. But wait! We have to mess around with an automated computer system on our TV so we can actually have a chance to ride Soarin'. After several minutes of very possible frustration trying to use a computer to hold your place on the line for an amusement park ride, you give up and try to accept the fact that you'll just have to be disappointed and skip Soarin because the wait time is atronomical anf the Fastpass system is just way too complicated.
The Most Magical Place on Earth is very quickly becoming the Most Frustrating Place on Earth. If Disney wants to make money off of Fastpass, either charge for its use, or include it in hotel rates and make it a resort-only perk without this reservation mumbo-jumbo. Making a reservation for dinner is one thing, but making a reservation for Soarin' or Space Mountain is just way over the top. Being on vacation is complicated enough, between getting to and from WDW, hotel reservation, dining reservation, budgets, etc. The last thing I want to do is have to make reservations for riding attractions. When did Disney's Guests ever indicate they didn't like the Fastpass system the way it is?