Star Wars: Rise of the Resistance opening reports and using Boarding Groups at Disneyland

[mickEblu]

I'm not trying to excuse ROTR downtime as it is simply unacceptable.

Hagrid's at Universal has been down for two days with no explanation given. This coaster has also been nothing but trouble since it opened. It seems as though designers are not taking into account reliability as they "innovate." Disney, Universal, and other ride manufacturers need to make sure an attraction can maintain a certain up time before they open it.

They are prioritizing "what cool thing we can do" over guest experience.

I’ve been saying this for years. They keep prioritizing the wrong things. Funny thing is most DLR guests would go loco for something like a Peter Pan 2.0 or BTMRR 2.0. Much cheaper to build, more reliable and wouldn’t need 12 hours of downtime

 

[TP2000]

They had a good day today, although they called Last Call kind of early. Disneyland was open 9am to 11pm today.

Tuesday 2/25: Open 9:05am!, Closed 7:35pm at Boarding Group 137, Closed 3.5 Hours, Open 11.5 Hours!

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[AL2000HS]

They had a good day today, although they called Last Call kind of early. Disneyland was open 9am to 11pm today.

Tuesday 2/25: Open 9:05am!, Closed 7:35pm at Boarding Group 137, Closed 3.5 Hours, Open 11.5 Hours!

View attachment 452001

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I believe they finished all boarding groups today. So that's a plus.

 

[Phroobar]

What's next, bringing back Billy Hill and the Hillbillies, and the glass blower?

He would just bring them back to fire them again. He doesn't believe in live entertainment. I think Krazy Kurt is happy enough to work at Knotts for the rest of his life.

 

[DavidDL]

Saw this post today in a place where the light never touches, maybe someone can confirm? Good news, if true.

"It looks like it has not broken today yet and they started calling groups within 5 or 6 minutes of opening. If you use the widely used (but not confirmed) estimate of 100 people per boarding group along the 17.5 groups/hr they're at today (they were at about 70 at 1pm), they appear to be hitting 1750 people per hour, which is exactly what the rumored max capacity is (1700-1800).
Wow!

https://www.thrill-data.com/waits/attraction/disneyland/starwarsriseoftheresistance/"

 

[TP2000]

They just had one of their most successful days ever at Rise Before Dawn! Only a 15 minute delay, followed by just over an hour of breakdowns. Last Call was at 8:30pm, naturally. Disneyland was open 9am to 11pm today.

Wednesday 2/26: Open 9:15am, Closed 8:30pm at Boarding Group 147, 3 Hours Closed, 11 Hours Open!

 

[Disney Irish]

They just had one of their most successful days ever at Rise Before Dawn! Only a 15 minute delay, followed by just over an hour of breakdowns. Last Call was at 8:30pm, naturally. Disneyland was open 9am to 11pm today.

Wednesday 2/26: Open 9:15am, Closed 8:30pm at Boarding Group 147, 3 Hours Closed, 11 Hours Open!

View attachment 452292

So now we know what the issue was, they were waiting until Chapek was announced as CEO and BAM! everything is magically working....

 

[fryoj]

So now we know what the issue was, they were waiting until Chapek was announced as CEO and BAM! everything is magically working....

Except it seems like it broke DHS's. Looking at the good/bad days between the two, I'm really starting to wonder if the conspiracy theory about there being one "A" tech team traveling back and forth between the two isn't legit.

 

[Disney Irish]

Except it seems like it broke DHS's. Looking at the good/bad days between the two, I'm really starting to wonder if the conspiracy theory about there being one "A" tech team traveling back and forth between the two isn't legit.

Shh, don't tell anyone.... It was a joke post.

 

[Disney Irish]

Well, we know they only have one ladder that they have to keep moving between construction sites, so it’s not that unlikely.

So if I buy TDA the Little Giant Ladder system for DLR so DHS can keep theirs, then they could keep the thing up for the whole day on both coasts?

 

[TP2000]

Another good day. This ride appreciates it when they don't have to open until after 9am. Another 9:15am opening today, and I have to wonder if that's the earliest they'll open this ride to allow for the Boarding Group lottery to play out and conclude on Main Street USA before they start calling groups for the day? Hmm....

Today, Disneyland was open 9am to 11pm again.

Thursday 2/27: Open 9:15am, Last Call at 8:30pm for Boarding Group #142, Closed 3 Hours, Open 11 Hours!

 

[Atomicmickey]

Side note: Was listening to the Disney Dish with Jim Hill and Len Testa. Len said that he had heard
that a lot of the delays are mostly due to one specific thing--that he did not name. What he was told
is that there IS a fix for 'that one thing' and that it should be implemented soon. When implemented we
should see much better stability of operation. The date of the podcast was Feb 19.

Just what he said, take it or leave it!

 

[MisterPenguin]

Side note: Was listening to the Disney Dish with Jim Hill and Len Testa. Len said that he had heard
that a lot of the delays are mostly due to one specific thing--that he did not name. What he was told
is that there IS a fix for 'that one thing' and that it should be implemented soon. When implemented we
should see much better stability of operation. The date of the podcast was Feb 19.

Just what he said, take it or leave it!

That comports with what other insiders have said. Insiders I trust who know what the problem is.

With Jim... There's a chance he's just repeating what those who are really in the know are saying and doesn't say what the problem is because he doesn't know... because the real insiders haven't said what it was.

 

[Phroobar]

Side note: Was listening to the Disney Dish with Jim Hill and Len Testa. Len said that he had heard
that a lot of the delays are mostly due to one specific thing--that he did not name. What he was told
is that there IS a fix for 'that one thing' and that it should be implemented soon. When implemented we
should see much better stability of operation. The date of the podcast was Feb 19.

Just what he said, take it or leave it!

Does it involve dynomite?

 

[TP2000]

That comports with what other insiders have said. Insiders I trust who know what the problem is.

With Jim... There's a chance he's just repeating what those who are really in the know are saying and doesn't say what the problem is because he doesn't know... because the real insiders haven't said what it was.

Thank you both, @Atomicmickey and Mister Penguin. That's very interesting.

And it always makes me laugh when the CM's have to treat a theme park with such cloak and dagger stuff, as if it's some top secret government lab working on the Coronavirus vaccine and not just a new theme park ride. Bless their hearts!

Whatever the Top Secret Fix is, it hasn't been implemented today. The ride was one hour and 45 minutes late opening this morning, and has been averaging 14 Boarding Groups per hour, which would seem to equate to about 1,300 riders per hour at best once you factor in human error, no-shows, and empty seats.

Disneyland is open 8am to Midnight today, and the ride opened at 9:45am but has not yet had a major breakdown.

Wait Time for Star Wars: Rise of the Resistance at Disneyland - Thrill-Data

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[Emmanuel]

8:30

Final group tonight appears to be 140

 

[themeparkchat]

Today was also a perfect day! It's first ever maybe? Zero breakdowns! Just appeared to be short some vehicles. It did open around 30 minutes later than usual (opened at 9:45).

That's also 4 days in a row with extremely high uptime. I'd argue this is a fully armed and operational Death Star!

 

[TP2000]

Yes, today was a very good day for them. Probably their best ever!

That said, Disneyland is open 8am to Midnight. The ride didn't open until 9:45am this morning, and they made Last Call at 7:35pm at BG 140. That's likely about 14,000 people called to the ride, with a total number of riders something less than 14,000. It's all closed up for the night now, but Disneyland is still open for more than three more hours. And so that brings us to this grand total for the day, based on a 16 hour operating day for Disneyland....

Friday, 2/28: Open 9:45am, Closed 7:35pm at Boarding Group 140, 5 Hours Closed, 11 Hours Open!

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[themeparkchat]

Here's my thinking on the hours of operation on this thing.

Here's what we know (or at least I have ascertained from various forums, CMs, etc):
They work on the ride from the moment they close it till the moment they open it (about 12 hours is the estimate many people have given).
The first couple of those hours, until around 1am, they are cycling the ride empty testing updates from WDI.
The ride doesn't open any earlier than 9am regardless of park opening time and doesn't stay open later than 9:30 even if they have called of the boarding groups.

Here is my conclusion: Once they feel they have completed their updates and the ride is running at 99% uptime for a full week or two, they will be able to not spend 3-4 hours each night testing updates and we will be able to see the ride open from 8am-12am as the maintenance window will have shortened to 8 hours or less.

 

[themeparkchat]

I see you are new both to this group and being a Twitter/FB blogger with a total of 15 followers between the 2. If you scroll through this post you will find that this statement is incorrect TP2000 does a daily post with opening and closing times you can see an example right above your post.

Actually, the data posted right above mine backs me up - I said the ride doesn't open before 9 and doesn't stay open past 9pm. In that post and today, the ride opened at 9:45am and called it's last number at 7:35 (ended boarding at 8:35) - after 9am and before 9:30pm... So I'm not sure if you just misread my post or you still meant to criticize me.

Also, I use the exact same data as everyone else - thrill-data.com.

When speaking on the ride not opening earlier than 9am, I'm speaking from my own experience having been in person to multiple 8am openings since the ride has opened (and multiple 9am openings) and by watching thrill-data.com, just like everyone else. If you think they've been calling numbers before 9am on a regular basis, please refer to the ride's history, and as you say, what is is posted every day by TP2000 (who usually calls out the late openings and early closings which is exactly what I was talking about). He's also usually far less optimistic than me, so I'm not sure where this attack on me and my 15 followers (hey, gotta start somewhere) is coming from and I shouldn't have to defend myself here - it's off topic. To what you said about giving credit, I've only ever posted my own research - and my own screenshots - anywhere, including here.