I'm not trying to excuse ROTR downtime as it is simply unacceptable.
Hagrid's at Universal has been down for two days with no explanation given. This coaster has also been nothing but trouble since it opened. It seems as though designers are not taking into account reliability as they "innovate." Disney, Universal, and other ride manufacturers need to make sure an attraction can maintain a certain up time before they open it.
They are prioritizing "what cool thing we can do" over guest experience.
I’ve been saying this for years. They keep prioritizing the wrong things. Funny thing is most DLR guests would go loco for something like a Peter Pan 2.0 or BTMRR 2.0. Much cheaper to build, more reliable and wouldn’t need 12 hours of downtime