Star Wars: Rise of the Resistance opening reports and using Boarding Groups at Disneyland

THE 1HAPPY HAUNT

Well-Known Member
Now then, I can get on my high horse in a drunken stooper later today about how it amazes me that Disney deals with crowds so poorly...

But no, we got skunked... As in we were 5 people from the gate when sporadic groups of people burst out in cheer within 5 seconds of 8:00am.

Our one friend got in and got group 39 on her own, another got 124 doing the exact same thing as her.

But now I have a nice day to enjoy the daytime offerings I don't see too often... And can barhop around the resort.

Tomorrow... We arrive at 2a...
This is just like the war, Striker.
 

MoonRakerSCM

Well-Known Member
Interesting reports about freeway traffic backups at 7am this morning @MoonRakerSCM! Was the parking, security and turnstile teams at least firing on all 8 cylinders when you finally got onto Disneyland Drive?
Not at all. Let me step up on the ole soapbox because it always amazes me how the world leader in themepark entertainment appears seemingly blindsided by crowds...

- Parking booth lanes were still being opened up as we slowly got into the structure (traffic was backed up solid all the way along the 5 diamond lane ramp into freeway traffic).
- Our security check line took for-ev-er to get through (we had accepted our fate by this point and didn't bother scrambling). As in the guy in our line was ridiculously slow (2 people in the time it took the adjacent line to pass 15). I understand safety etc... but why no consistency???
- There was a 5 minute period of NO trams loading. WHY? It's peak rush time on a saturday morning, with passes unblocked, an extremely popular brand new ride, and an obvious system that promotes arrival just before opening. WHY on earth were there not trams lined up ready to eat all the people at this idiotically obvious peak time??? (I've had issues with the trams for years as in I think the system is run by complete utter idiots.)
- We had problems with park entrance as there was a family ahead of us that stopped the line (there was confusion about their tickets and they couldn't get in). This one particularly amused me as I was laughing we were SO close to entering the park at the last second... and people in line both in front and behind us were visibly loosing their minds and flat out cutting into the adjacent lines out of pure anger.
- A friend said a CM told her that she wasn't even planning on working this morning until called up... I found this an odd thought.
- I'd love to see data on the boarding pass timing today because I swear they ALL must've been gone within 10 seconds. I base this upon our one friend getting 124 at practically the same second as our other friend (39).
- A huge line of APs formed around City Hall and a hoard of plaids were working the line. In hindsight, we should've mosied over there to eavesdrop on some of the complaints... I would've been curious to hear what the majority of statements were on both sides.

*steps off soapbox*

Lesson learned... for the foreseen future on peak days, get there extra early to deal with the chaos. Aside from my... awkward situation with Vi Moradi, we had a nice breakfast in the park, took a trip on the Columbia, enjoyed a bar or two, and chatted with our friend after she rode the ride.

At long last the immersion they had promised! So, is it Vi with an 'E' sound, or a 'Y' sound?
Y as in Violet. For the love of god don't call her Vee... she will belittle you and make you feel bad. Oh sure, it's all playful and fun, everyone has a little laugh, meanwhile I die a little inside and form mental health issues.

That being said, what the heck is her character supposed to do anyways? She spent most of the time we saw her just wandering around and kind of eavesdropping on random people from behind and... looking disgusted. Though perhaps I'm biased now due to my magical experience.
 

TP2000

Well-Known Member
Well, gang.... they seem to have called it a night there at Star Wars: Rise Before Dawn.

This was not a good day for them, even though Disneyland was open from 8am to Midnight and it was a sunny and unseasonably warm day in SoCal. They shut down the ride at 8:15pm at Boarding Group 106.

Here's today's timeline:
8am - Disneyland opens
8:01am - All Boarding Groups gone for the day
9:20am - Star Wars: Rise Before Dawn opens for the day
11:45am - Ride breaks down at Boarding Group 40
1:00pm - Ride reopens at Boarding Group 41
1:15pm - Ride breaks down at Boarding Group 49
2:20pm - Ride reopens at Boarding Group 50
5:15pm - TP2000 makes a Whiskey Sour (with fresh lemon juice and egg white) and toasts the glorious sunset
6:15pm - Ride breaks down at Boarding Group 91
7:35pm - Ride reopens at Boarding Group 92
8:15pm - Ride closes for the night at Boarding Group 106
12:00am - Disneyland closes for the night, all normal rides cut their lines.


Out of 16 park operating hours for paying customers today, this ride operated for about 8 hours and 15 minutes. 🧐

Until someone convinces me otherwise on how many people are allowed in each Boarding Group, they appear to have called 10,600 people to the ride today via 100 people per Boarding Group. With no-shows and various other human drama, they probably got around 9,000 people on the ride today.

On an average Saturday when Disneyland Resort gets around 85,000 paying customers in the parks. Go WDI, go! :rolleyes:

 
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Darkbeer1

Well-Known Member
Not at all. Let me step up on the ole soapbox because it always amazes me how the world leader in themepark entertainment appears seemingly blindsided by crowds...

- Parking booth lanes were still being opened up as we slowly got into the structure (traffic was backed up solid all the way along the 5 diamond lane ramp into freeway traffic).
- Our security check line took for-ev-er to get through (we had accepted our fate by this point and didn't bother scrambling). As in the guy in our line was ridiculously slow (2 people in the time it took the adjacent line to pass 15). I understand safety etc... but why no consistency???
- There was a 5 minute period of NO trams loading. WHY? It's peak rush time on a saturday morning, with passes unblocked, an extremely popular brand new ride, and an obvious system that promotes arrival just before opening. WHY on earth were there not trams lined up ready to eat all the people at this idiotically obvious peak time??? (I've had issues with the trams for years as in I think the system is run by complete utter idiots.)
- We had problems with park entrance as there was a family ahead of us that stopped the line (there was confusion about their tickets and they couldn't get in). This one particularly amused me as I was laughing we were SO close to entering the park at the last second... and people in line both in front and behind us were visibly loosing their minds and flat out cutting into the adjacent lines out of pure anger.
- A friend said a CM told her that she wasn't even planning on working this morning until called up... I found this an odd thought.
- I'd love to see data on the boarding pass timing today because I swear they ALL must've been gone within 10 seconds. I base this upon our one friend getting 124 at practically the same second as our other friend (39).
- A huge line of APs formed around City Hall and a hoard of plaids were working the line. In hindsight, we should've mosied over there to eavesdrop on some of the complaints... I would've been curious to hear what the majority of statements were on both sides.

*steps off soapbox*

Lesson learned... for the foreseen future on peak days, get there extra early to deal with the chaos. Aside from my... awkward situation with Vi Moradi, we had a nice breakfast in the park, took a trip on the Columbia, enjoyed a bar or two, and chatted with our friend after she rode the ride.


Y as in Violet. For the love of god don't call her Vee... she will belittle you and make you feel bad. Oh sure, it's all playful and fun, everyone has a little laugh, meanwhile I die a little inside and form mental health issues.

That being said, what the heck is her character supposed to do anyways? She spent most of the time we saw her just wandering around and kind of eavesdropping on random people from behind and... looking disgusted. Though perhaps I'm biased now due to my magical experience.

OK, if you are in the know, you should know that the Toy Story Lot is the first to open in the morning.

It uses the ART Buses and drivers (not CM's), and are plentiful and run as much as needed. Much better system than the Trams, who are stuck with just one 2 lane road, which has low speed limits, and sometimes only one lane is available. Heck, walking from the structures are usually faster the trams.

Edited to add, if coming from the North (LA area), take the Gene Autry Way Carpool exit, make a right onto Gene Autry (Westbound), end of the road, make a right (northbound) onto Haster. Left onto Katella, Left on Harbor, left at Convention Way, unless the new gate is open to guests on Katella at Clementine (not very likely). MUCH less backups, in fact, surprised if you get any.

Also a lot easier and faster to get out of the Toy Story Lot than the Structures, which purposely are chocked off to limit the cars leaving in the evening. Once again, easy access to the Carpool lanes directly going both North and South bound, something you can't do leaving the structures.
 
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TP2000

Well-Known Member
Not at all. Let me step up on the ole soapbox because it always amazes me how the world leader in themepark entertainment appears seemingly blindsided by crowds...

- Parking booth lanes were still being opened up as we slowly got into the structure (traffic was backed up solid all the way along the 5 diamond lane ramp into freeway traffic).
- Our security check line took for-ev-er to get through (we had accepted our fate by this point and didn't bother scrambling). As in the guy in our line was ridiculously slow (2 people in the time it took the adjacent line to pass 15). I understand safety etc... but why no consistency???
- There was a 5 minute period of NO trams loading. WHY? It's peak rush time on a saturday morning, with passes unblocked, an extremely popular brand new ride, and an obvious system that promotes arrival just before opening. WHY on earth were there not trams lined up ready to eat all the people at this idiotically obvious peak time??? (I've had issues with the trams for years as in I think the system is run by complete utter idiots.)
- We had problems with park entrance as there was a family ahead of us that stopped the line (there was confusion about their tickets and they couldn't get in). This one particularly amused me as I was laughing we were SO close to entering the park at the last second... and people in line both in front and behind us were visibly loosing their minds and flat out cutting into the adjacent lines out of pure anger.
- A friend said a CM told her that she wasn't even planning on working this morning until called up... I found this an odd thought.
- I'd love to see data on the boarding pass timing today because I swear they ALL must've been gone within 10 seconds. I base this upon our one friend getting 124 at practically the same second as our other friend (39).
- A huge line of APs formed around City Hall and a hoard of plaids were working the line. In hindsight, we should've mosied over there to eavesdrop on some of the complaints... I would've been curious to hear what the majority of statements were on both sides.

*steps off soapbox*

Oh... GAWD! :banghead:

None of us should be surprised at this sort of mismanagement and incompetence, and yet somehow they continue to do this over and over again year after year. As if they just opened this park a few weeks ago and they are just now working through their learning curve?!? It just amazes me how mismanagement reigns and incompetence is the norm, meanwhile the new Disneyland Resort President pours herself into her jeans and smiles big for her Instagram account while her core products and operations teams anger and disappoint her paying customers! :mad:

79543577_619911948757904_7450625822490025045_n(1).jpg


Lesson learned... for the foreseen future on peak days, get there extra early to deal with the chaos. Aside from my... awkward situation with Vi Moradi, we had a nice breakfast in the park, took a trip on the Columbia, enjoyed a bar or two, and chatted with our friend after she rode the ride.

Y as in Violet. For the love of god don't call her Vee... she will belittle you and make you feel bad. Oh sure, it's all playful and fun, everyone has a little laugh, meanwhile I die a little inside and form mental health issues.

That being said, what the heck is her character supposed to do anyways? She spent most of the time we saw her just wandering around and kind of eavesdropping on random people from behind and... looking disgusted. Though perhaps I'm biased now due to my magical experience.

I'm heading to Star Wars Land in early February. I will seek her out and repeatedly call her Vee. I will think of you. :cool:
 
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flynnibus

Premium Member
On an average Saturday when Disneyland Resort gets around 85,000 paying customers in the parks. Go WDI, go!

Or go TDA... why are they running so far behind DHS? The gap between groups allocated and served is far far narrower in DHS than in DLR. And it's not because DLR is being overgenerous in how many they distribute..

The DL version seems to be a trainwreck. Even after a huge headstart... and more time.

Remember everyone complaining about not opening the land all at once? Imagine if Disney was STILL waiting for RoTR to be reliable at this point and hadn't opened SWGE...

What stinks so bad in DL's version?
 

TP2000

Well-Known Member
One other item for those keeping score at home....

On Saturday, January 25th with an 8am to Midnight 16 hour long park operation, during their 8 hours and 15 minutes of operation they averaged 8 Boarding Groups per hour. If there's 100 people in each Boarding Group, and based on the wide reports of vehicles often going into the ride with an empty seat or two plus the usual human drama and CM learning curve at a new ride, the average of 700 riders per hour that @lentesta says is the current norm at Disneyland seems very accurate this weekend. Yikes! :eek:

700 people per hour, when the ride actually works. It's an embarrassingly low number that can only accommodate 7,500 to 9,000 paying customers per day. Just let that sink in for a moment....

And then realize how pathetic it is compared to the attractions that Walt Disney's Imagineers created for Disneyland, the 1964 World's Fair, and Walt Disney World many decades ago when they had nothing but slide rules and modeling clay to design stuff with. Look at this sign for the GE Carousel of Progress at the 1964 World's Fair, which proudly exclaims a short 20 minute wait despite the big crowds, and that they are letting in 238 guests every 4 minutes, for a total of 4,000 people per hour and over 40,000 people per operating day at the Fair.

b457b56c7523e45b67b4c9cab5357c60.jpg


Mr. Chapek and Mr. Trowbridge and the rest of the failed braintrust in Glendale and Burbank charging their Teslas for free in the employee parking lot couldn't design something this good if their lives depended on it.
They simply have no idea how Disneyland works, nor do they know how to be good showmen and good hosts to their paying guests. Shame on them! :mad:
 
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shambolicdefending

Well-Known Member
OK, if you are in the know, you should know that the Toy Story Lot is the first to open in the morning.
I didn't know that. Is it deliberately scheduled that way?

We may have to give it a try next time, although I'd have to see how long it takes to get on a bus going back in the evening to decide if its a better option.

Anybody know how long the walk from Toy Story to the security gates is?
 

Californian Elitist

Well-Known Member
I didn't know that. Is it deliberately scheduled that way?

We may have to give it a try next time, although I'd have to see how long it takes to get on a bus going back in the evening to decide if its a better option.

Anybody know how long the walk from Toy Story to the security gates is?

It’s at least a 30-minute walk. Maybe more, depending how fast or slow you’re walking.

I prefer parking in Toy Story because the buses are always either already there or very close by. The lines are always moving. This has been my experience for both coming to and leaving the parks. I think the longest I waited was maybe 5-10 minutes. I hate waiting for the trams for Mickey and Friends.
 

chadwpalm

Well-Known Member
In the Parks
No
I got to Harbor bag check at 7am and the line was short, but the line to go into the park was already past the monorail. I’m maybe halfway between the track and the center of the esplanade. It’s 7:29 and they still haven’t opened the gates yet. Gonna be cutting it close.

Edit: open now
 

D.Silentu

Well-Known Member
Until someone convinces me otherwise on how many people are allowed in each Boarding Group, they appear to have called 10,600 people to the ride today via 100 people per Boarding Group. With no-shows and various other human drama, they probably got around 9,000 people on the ride today.

On an average Saturday when Disneyland Resort gets around 85,000 paying customers in the parks. Go WDI, go!
Summed in one word: unacceptable. This puts in full illumination the issue your neighbor friend referred to when the Avengers coaster was denied approval. Hopefully, the revised version of that attraction is taking this problem seriously. For a company that virtually invented this enterprise, they seem to be having a lot of growing pains in their sixties.
 

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