They built a land bigger and scope and with more detail than any land ever created. A land we would never have even dreamed of 10 years ago. But visiting there is apparently worse than death to a very overly vocal minority because of a handful of criticisms. I even agree that some of the criticisms are valid. A couple of fixable missteps and unfortunate entertainment cuts does not somehow turn a project like this into "a disaster. A DISASTER!"
I'm alleging that a handful of you have been so relentlessly vocal, as in, the absolute worst I've ever seen in over 20 years (sigh) of posting on theme park fan forums, that it's possible you are posting on behalf of someone else because it benefits some people if Star Wars: Galaxy's Edge is perceived as a miserable failure that "everyone hates."
The truth is somewhere in the middle. Disney over-anticipated it's success by preparing for the single biggest theme park opening in the history of theme parks, despite encouraging people not to come, despite not opening all of it at the same time and delaying the more anticipated ride at that, despite blocking many people from being able to go. They then inexplicably freaked out when people didn't go after telling them to not go, and that the reservation system for the land, a land with absolutely massive walking space, have not yet been used. So it's under-performing by the insanely high bar that Disney themselves set for it. This does not mean it's a ghost town or a miserable failure that everyone hates, yet everyone who WANTS it to fail has taken this information and exaggerated it exponentially.