They needed Rise level of investment on an "experience" like this to justify the price they were charging.
Problem is, they'd never make that kind of money back with the self-imposed limit on availability but the minds that brought us limited viewing areas, special cupcakes and after hours non-event up-charges thought that the brand and exclusivity was enough to get people to buy into this and... be happy?
I mean, I guess
some people did and were but clearly, not enough of them, even at the small scale they themselves set.
This always had to be lackluster in location because the money just wasn't there to either build or sustain it any other way when averaging 300 or fewer guests every two days meaning no effects heavy stuff, lame light saber training*, no plethora of wandering droids
(though even this "budget" hotel has robots that'll come to your room to deliver stuff) so they had to lean on the cast to make it work and the problem there, to me anyway, is if the most impressive sights and sounds from your $5k+ two day "experience" still happen on a ride at the theme park, what was all that money you spent
really going towards?**
I'm sure the cast were awesome but... I doubt a large percentage of that two day fee was going into any equity performers' bank accounts... well, maybe with poor bookings it was and I imagine
that ended up being the problem for Disney.
*Because you really can't justify expensive R&D on new tech to roll it out on such a limited scale so we end up with something less impressive than a VR game already on the market.
**ILL at $25 a head, took a little of the shine off one of the benefits of that stay, too.