It does seem like everyone is avoiding what to me, is the biggest reason this thing closed so quickly - it got great satisfaction scores, but from a pool that had a lot of repeat customers.
This myth that it had these amazing scores in general was debunked a few pages ago because the source of this notion is a paywall backed article that people clearly didn't actually read or click on (if they did, they would have at least seen the opening paragraph where it was explained).
Disney sent a PAID survey ($150-250 bucks a pop) to a select group of people who went on the "last voyages", who were either repeat visitors, or fully well knew what to expect given how well-documented every second of the experience was at that point. Presumably, given how rarely if ever Disney pays for surveys (again I ask - has anyone heard of this before? because it's totally new to me...) they are just trying to data mine this small group of super-fans to salvage something from this boondoggle.
The timing of this survey, and this sudden appearance of people claiming the thing was some massive creative success, is not coincidental LOL.
And since this keeps getting distorted (either intentionally or not) - NO ONE IS ASKING OR DOUBTING THAT THESE SELECT FEW JUST LOVED THIS.
But they do insist the rest of us (the entire population of Star Wars/Disney parks fans in the world) who watched all of this, many of us DESPERATELY trying to find something of value in the experience because we wanted it to be amazing, are just missing it and we can't judge what it was "by a few images online", which is just silliness. Every moment of this thing, every inch, was documented. And they just keep saying "you had to be there" or that there was something we all are just missing and we just don't understand the experience.
No one is asking to justify why they loved what was offered; it's asking what activities/experiences that were offered that the rest of us are supposedly cherry-picking only the "worst" ones for.
Remember when this was first announced and the speculation around what the price point would be?
I remember $1.5 - $3K as the range and a lot of wows when the price was revealed. That killed it for thousands and signed the death warrant
That certainly did lop off a big chunk to begin with. Which I don't think was wholly unintentional, given the super-limited capacity. There still would have been an ample audience to keep this thing going, considering that relatively tiny capacity, had they not screwed up every other thing about it.
I posted in more detail previously, but I watched it happen on Star Wars board after Star Wars board. People who went from "Take my money!" when it was announced, to "eh, Sequel Trilogy?", to the price ("Well, it won't be this year, but if this is truly what they say it is, I'll save up a year or two for it" aspirations), to once the truly pathetic commercials came out ("that must just be bad marketing, right?") to seeing the final product ("Why does nothing look like Star Wars? Card games and costume parades? Yeah, I'm all set...").
It's like they literally messed up every step of the way in attracting the massive Star Wars audience to what should have been the premiere Star Wars life-goal attraction of every Star Wars fan on the planet.