Have we not learned by now in 40+ years of Star Wars being around - Star Wars fans will *NEVER* be happy with anything?
Disney could have put out a 20 page survey asking details about "What would you like in a cruise" - gotten them back, given fans EVERYTHING they wanted and they [fans] would still complain. Its just in the DNA of the SW fandom.
There so much hate for Disney/Iger/Chapek/whoever, from a small but vocal group, that others listen to it and buy into it and pre-judge everything Disney does in a negative light. Everything. Am I happy with everything Disney has done with the Star Wars IP? Of course not, but I am adult enough to become educated about what they are doing and then WAIT and judge for myself.
People are gonna hate no matter what, that's fine I suppose, but when the minority (haters) are able to get the majority (on the fence) to listen to them and actually buy into their propaganda - that's where the problem lies. People don't think and judge for themselves. They are too quick to get the popular (usually negative) opinion and run with it.
Watch the first 10 minutes of any local newscast - 90% of the stories are of BAD THINGS - car crashes, people killed, banks robbed, etc...because NEGATIVITY SELLS and people feed off from it. Sad times.