PhotoDave219
Well-Known Member
This has been prevalent in many industries. The problem is that it leads to data glut and completely incorrect or inconsequential conclusions. I see it all the time in my field, which is scientific research. We have all this fancy equipment nowadays that spits out info at the press of a button. Scientists go in and do these incredibly sophisticated analyses, come out with reams of data.
Me: Why did you do this test?
Them: Because um....
They then proceed to form a conclusion based on the data they have just gotten. Then work backwards and claim this is what they were looking for all along. And you see the problem...instead of an experiment guided by a fundamental question, coming up with a hypothesis and testing their hypothesis, they randomly accumulate all this data, and then try to back engineer a justification for doing it, often by placing emphasis on all the wrong things.
I suspect this Data Mining project at Disney is the same thing. Instead of starting at a fundamental problem that needed to be solved, Disney looked at their data and started a project to address a nonexistent problem.
Ok so you can do an ANOVA test. Why did you do an ANOVA test? What does the average represent? What does the variance represent? Why does it matter that there's a variance in averages?
I want to believe that the behind the scenes tracking is merely industrial engineering and measuring the dynamics of guest behaviors in a theme park environment. Really studying exactly what guests really do.
I want to believe that but in the nine years I've been around this company and seen the way it operates, in that how it markets things and sells them, it makes me think that they intend to use all this information for ways to further sell things to you and possibly sell your data to third parties. I have no specific information that concrete says this, its just what my gut says.... plus the hints of things others have said. (Palantir? I'm curious)