mrtoad
Well-Known Member
civileng68 said:As a former retail employee. I can tell you why they cannot bring them back into the store and question them. The reasoning is that technically they can , but when they leave the doors of the store, they are as good as free because IF they were to be brought back in and not have stolen anything, you'd have a lawsuit on your hands for harrassment and surely something with public humiliation. It's not a risk most companies are willing to take. At J.C. Penny the policy was, if they left the door, they were gone. So security would try at all costs to get them before they exit.
So unless they actually catch them doing it, it could be harrassment if you question them in or out of the store. I mean if you catch them 2 feet from leaving and you are assuming they have something they stole in their pocket or bag, and they don't would that be harrasement?
Also, in regards to bringing them back in and asking for a receipet would not work in a place like WDW. The same shirt sold in one store could be sold in many. Who is not to say that they did buy it earlier in the day and no longer have the receipt? I would say unless you actually catch the person putting it in a bag or pocket you can't do anything.
When we were in WDW in Jan/Feb my daughter had purchased several small rubber type toys in the parks and carried them with her throughout the trip. So if someone came to use on Thrusday and asked us about a toy she was playing with, we might not have the receipt because it was purchased on Monday. There is no way would could have kept every receipt with us at all times, it would be a huge stack from everything from meals to water mice to toys. It would be crazy. So again, unless you are actually caught in the act, I don't think they could or would do anything.
Does that make sense?