Im glad im not a CM at times like this. With all the people that pass through there a day, if 1 percent of them touched me, there would be a serious problem. That CM may have been rude to you first, but you have NO RIGHT to touch him, regardless of how you did it. He doesnt know you, or most of the guests for that matter. How is he to know what your intentions are? Who are you to approach and touch him while he conducts his business? Hes a person, an employee, just like you are a guest. Do you want every CM you come across tapping you on the shoulder? There are much better ways to go about what you did, disturbing and disrespecting a CM are not one of them. Think of how many times a day that poor guy gets poked, tapped, grabbed, etc. All for stupid, insignificant matters. Hes one CM, "youre" a horde of guests. You said it yourself, the customer.......is the customer. Not the owner, mother or boss. Im not saying he was right in being rude to you, but if I had demanding A*oles doing that to me all day long, Id get angry also. I never, ever go into a store and "tap" an employee, instead, a simple and polite "excuse me" will usually elicit a much more kind response. Next time your mechanic is under the hood of your car, walk up and tap his shoulder, or better yet, lay on the horn. Do the same to a cop walking his beat. Or walk around a mall, start tapping peoples shoulders, see how many happy people you find when they realize what you are doing.
