Wait, you aren’t? I didn’t know. I’ll talk to the Bob’s about that next week, see if I can get you into The Club.
I think their focus on the first time/once-in-a-lifetime-vacation guests says where their priorities lie. And it really isn’t on making sure those who are there on the really busy/expensive days are giving high guest sat numbers. But that’s just jaded me talking.
Well, Iger didn't say what he said as a prepared PR spiel. He was asked about 'yield', IOW, how much more can be squeezed out of paying customers to the park. And that's when he noted that getting more bodies into the park has diminishing returns because of guest dissatisfaction with that crowded experience. And so, he talked about squeezing yield out of higher-end upcharge events that don't generally impact most other guests. So, that probably sounds more like Bob to you.
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